Manager, Government Program Operations

CVS Health•Detroit, MI

9d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This position serves as a subject matter expert for daily operational and Medicare-related activities in the East Central (IN, KY, MI, OH) Market, supporting both the Lead Director, Medicare Operations and the overall Market. Responsibilities include assisting with every stage of the Medicare bid cycle and plan development - from initial strategy and ideation, to bid submission, to implementation and final readiness. Other responsibilities include competitive analysis, reporting, regulatory and operational support. This position collaborates with Market, National, and shared services teams to deliver excellent member experiences and achieve organizational goals.

Requirements

5+ years’ experience working with Medicare and Medicare Advantage programs.
Effective problem-solving abilities.
Strong analytical skills with the ability to translate data into actionable insights.
Attention to detail.
Proven mentorship skills.
Excellent time management and organizational capabilities.
Motivated self-starter with a commitment to continuous learning.
Outstanding interpersonal skills and capacity to collaborate with individuals of diverse experiences and personalities
Proficient in Microsoft business software, with demonstrated skill in navigating multiple systems.
Experience preparing impactful PowerPoint presentations, delivering updates, and presenting too small to medium size groups.
Intermediate proficiency in Microsoft Excel.

Nice To Haves

Excellent communication abilities, both written and spoken
Knowledge of SNP plans (D-SNP, C-SNP) and Medicaid is an advantage
Project management experience (certification is optional)

Responsibilities

Assisting with every stage of the Medicare bid cycle and plan development - from initial strategy and ideation, to bid submission, to implementation and final readiness.
Competitive analysis, reporting, regulatory and operational support.
Collaborating with Market, National, and shared services teams to deliver excellent member experiences and achieve organizational goals.