Manager, Global Strategic Sourcing IT

Carnival CorporationMiami, FL
Hybrid

About The Position

The Manager, Global Strategic Sourcing, IT is responsible for executing sourcing activities for an assigned set of IT sub-categories in connection with the cross-brand procurement of information technology related products and services including Hardware, Software, Telecommunication Services, and Professional Services. This position independently manages renewals, statements of work, order forms and mid-size agreements, and supports the Sr. Manager and Director on enterprise-level negotiations. The role works on a daily basis with technology vendors and with technology professionals from all Carnival Corporation IT departments (including the operating companies), and must be able to balance competing operating company requirements toward a holistic solution. This position contributes to annual savings and cost-avoidance targets, applies established category strategy rather than setting it, and is a key owner of contract lifecycle execution, data integrity and policy compliance across the assigned portfolio.

Requirements

  • Bachelor's degree in IT Related (Cloud/Cybersecurity/Network/Connectivity) or Finance, Business Administration, Supply Chain, or related discipline/major.
  • CPM certification or equivalent is desirable. Equivalent certifications include CIPS, CPSM, and ITIL or Software Asset Management (SAM) credentials. Candidates working toward certification will be considered.
  • Ability to build and maintain productive supplier relationships.
  • Strong analytical skills, including the ability to build bid comparisons and total-cost models and present findings clearly.
  • Solid project management and organizational skills with the ability to manage a high volume of concurrent contracts.
  • Ability to interface confidently with business stakeholders and suppliers.
  • Excellent written and verbal communication skills.
  • Working understanding of Information Technology ecosystems and products.
  • Ability to negotiate commercial terms on renewals, SOWs and mid-size agreements with guidance on enterprise-level deals.
  • Working knowledge of technology contract terms and conditions, enterprise software licensing and SaaS/subscription commercial models (per-user, consumption, and hybrid constructs).
  • Awareness of AI/GenAI contracting considerations, including data usage rights, IP and indemnity and internal AI governance review.
  • Working knowledge of data privacy (DPA), cybersecurity and third-party risk requirements in technology agreements.
  • Exposure to category management fundamentals, including spend segmentation, supplier tiering and total cost of ownership.
  • Ability to work effectively across multiple brands and jurisdictions.
  • Advanced Excel required; Power BI familiarity preferred for spend, savings and renewal analytics.
  • Occasional time-zone flexibility to support brands and corporate service areas, including CCL, PCL, HAL/Seabourn, Costa, AIDA and Carnival UK (West Coast, UK, Germany and Italy).
  • Bachelor's Degree plus 5-7 years related experience, or Master's or other Advanced Degree plus 3-5 years related experience.
  • Experience in sourcing/purchasing, preferably in a complex or multi-entity environment.
  • Familiarity with one or more IT-related disciplines: Cloud, Cybersecurity, Network, Hardware, Connectivity, etc.
  • Experience executing sourcing events within a structured methodology (e.g. 7-Step sourcing methodology).
  • Hands-on experience with Sourcing/Procurement systems.
  • Proficiency with source-to-pay and contract lifecycle management tooling (e.g. GovernX, Coupa, SAP Ariba) and ServiceNow-based intake.
  • Exposure to market intelligence platforms (e.g. Beroe, Gartner/ISG, Green Cabbage).
  • Practical use of Microsoft 365 Copilot and other GenAI tools applied to sourcing and contracting workflows.

Nice To Haves

  • CPM certification or equivalent is desirable. Equivalent certifications include CIPS, CPSM, and ITIL or Software Asset Management (SAM) credentials. Candidates working toward certification will be considered.
  • Power BI familiarity preferred for spend, savings and renewal analytics.

Responsibilities

  • Execute sourcing events for assigned IT sub-categories and contribute to category strategy, Buyer Business Plans and the Sourcing Calendar pipeline under the direction of the Sr. Manager/Director, in accordance with established Carnival Sourcing processes and the 7-Step methodology.
  • Serve as day-to-day sourcing point of contact for assigned IT stakeholders across brands and corporate service areas, managing demand intake, timelines and status
  • Negotiate commercial and contractual terms for renewals, statements of work, order forms and mid-size SaaS/subscription and cloud agreements; prepare positions, redlines and negotiation packages to support Sr. Manager/Director-led enterprise and AI/GenAI negotiations.
  • Prepare and issue RFQs/RFIs/RFPs, build bid comparison and total-cost models, and conduct market/price benchmarking using third-party intelligence sources.
  • Evaluate suppliers and analyze bids based on such criteria as cost, quality and capability.
  • Own end-to-end contract lifecycle execution and policy compliance for the assigned portfolio — intake via ServiceNow, Contract Authorization Form and approval-threshold routing, and record integrity in GovernX/Coupa/Ariba, per the global Sourcing, Procurement & Supply Chain Policy.
  • Coordinate third-party risk and compliance reviews with Cybersecurity, Data Privacy, AI governance, Insurance and Tax, and track items to closure prior to execution.
  • Maintain spend visibility, analytics and reporting for the assigned portfolio — renewal calendars, contract trackers, savings logs and dashboards used for leadership reporting.
  • Track and document in-year savings and cost-avoidance results, prepare supporting calculations, and submit for Finance validation against annual targets.
  • Support supplier relationship and performance management — maintain scorecards, prepare QBR materials, and flag redundant or overlapping tools for rationalization.
  • Apply AI/automation tools within sourcing operations and provide day-to-day work direction and quality review to Analyst and contractor resources on assigned events.

Benefits

  • Annual cash bonus program
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • 8 company-wide holidays, plus 2 additional floating holidays
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
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