Manager, Global Staffing Product Management

Bain & Company•Boston, MA
•$128,000 - $176,750•Hybrid

About The Position

As a member of Bain's Global Workforce Planning and Staffing team, this role supports the vision, prioritization, and delivery of a key staffing product, ensuring it creates meaningful value for users and the business. Acting as the voice of the customer, the role works with users across the firm to drive adoption, gather feedback, and translate real-world needs into priorities for cross-functional teams. It balances user needs, business impact, and technical feasibility while driving the product's adoption, evolution, and continuous improvement, including emerging AI-enabled capabilities. The role partners with local and regional staffing teams and stakeholders, translates the product roadmap into actionable work, measures outcomes, and develops end-user communication, marketing, and training. It motivates product teams, maintains a prioritized backlog, collaborates with technical teams and third parties on releases and platform improvements, writes user stories and acceptance criteria, and participates in Agile ceremonies. It also maintains expertise in internal and external domain trends and collaborates with technical product management on technology strategy. The role follows a hybrid work model requiring in-office presence at least one day per week. It is a permanent, full-time position. Compensation includes a base salary, annual discretionary performance bonus, and a 401(k) company contribution. Salary ranges vary by location: Texas, $134,500–$161,500; Massachusetts, Washington, DC, and New York, $147,250–$176,750; Georgia, $128,000–$153,750; and Illinois, $141,000–$169,250. The role may also be eligible for other discretionary compensation. Benefits include medical, dental, and vision coverage, paid time off, parental leave, sick leave, paid holidays, and paid life and long-term disability insurance.

Requirements

  • 5–8+ years of progressive experience.
  • 2–4 years of experience in product strategy, requirements intake (such as senior business analysis), process ownership, or a customer-facing role.
  • Experience owning outcomes across initiatives and coordinating work across cross-functional partners.
  • Hands-on experience with software products, including shaping requirements and resolving issues.
  • Experience using analysis and judgment to prioritize work and make tradeoffs.
  • Ability to influence cross-functional teams across seniority levels and build stakeholder consensus.
  • Strong communication skills, including explaining complex requirements to engineering teams and proposing strategic direction to leadership.
  • Vendor management skills, including holding vendors accountable for deliverables and overcoming roadblocks.
  • Ability to understand complex business needs, competitive offerings, and industry trends and translate them into customer-facing solutions.
  • Ability to use analysis to prioritize business value.
  • A leadership mindset and positive influence on culture and morale across the broader function.

Nice To Haves

  • Experience working in Agile environments.
  • Demonstrated ability to use AI tools and technologies to solve business problems and drive measurable outcomes.
  • Background in talent management software or related HR technology.

Responsibilities

  • Partner with local and regional staffing teams to drive product adoption and integrate the product into day-to-day workflows.
  • Translate the high-level roadmap into a clear, actionable sequence of work.
  • Communicate with firm and technology stakeholders to maintain alignment and make business decisions as priorities change.
  • Develop an understanding of staffing and program management goals, product value, and future opportunities.
  • Measure customer value and business outcomes through pilots, surveys, sprint reviews, and KPI metrics; adapt the roadmap to evolving needs.
  • Create and execute end-user communication, marketing, and training strategies, adapting them based on feedback.
  • Convey the product vision and business purpose to motivate product teams.
  • Maintain and continuously reprioritize the product backlog based on business value and the roadmap.
  • Work with technical teams and third parties to deliver feature releases, upgrades, and core-platform optimizations.
  • Write user stories and acceptance criteria at an appropriate level of detail, and improve them based on team feedback.
  • Participate in relevant Agile ceremonies.
  • Develop, maintain, and demonstrate expertise in internal and external domain trends.
  • Collaborate with the technical product management team on technology strategy, using a conceptual understanding of technical topics.

Benefits

  • Annual discretionary performance bonus.
  • 401(k) plan with an annual employer contribution based on years of service; the stated company contribution is 4.5%, increases after three years of service, and is fully vested upon start date.
  • Medical, dental, and vision programs; Bain pays 100% of individual employee premiums.
  • Generous paid time off, including parental leave, sick leave, and paid holidays.
  • Paid life and long-term disability insurance.
  • Comprehensive benefits and wellness program.
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