Manager, Global Sales Compensation Operations

Visa•Austin, TX

2d•Hybrid

About The Position

The Manager, Global Sales Compensation Operations role requires a detail-oriented and process-driven person who will help transform the administration and optimization of Visa’s Sales Compensation Program by driving operational efficiencies. This role will perform critical day-to-day activities to support sales compensation initiatives. This role is a key business partner ensuring execution of incentive plans are performed with timeliness, accuracy, and transparency in support of driving revenue and employee engagement. The candidate must have strong interpersonal and collaboration skills to partner effectively with numerous stakeholders across business units, commercial operations peers, and sales and executive leadership at all levels of the organization.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
At least 5 years of sales compensation, sales operations, and/or finance experience with progressively increasing responsibility and complexity of work
Working knowledge of Incentive Management Compensation Tools such as Xactly, NICE, Callidus, Varicent, CaptivateIQ, or others
Knowledge of sales incentive compensation concepts, sales data tracking processes, and methodologies
Proficient in using advanced functions and formulas in Excel and data validation
Experienced in creating and maintaining complex spreadsheets, dashboards, charts, and reports that present data in a clear and accurate manner
Ability to manipulate, visualize, and interpret large and complex data sets
Perform data quality checks, data cleansing, data transformation, and data integration tasks using various tools and techniques
Capable of communicating data findings and recommendations effectively to various stakeholders using oral, written, and graphical formats
Experience in business process improvement, with the ability to identify and implement process changes that enhance efficiency, quality, and customer experience
Excellent verbal, analytical, and written communication, and interpersonal skills
Self-starter with exemplary organization skills, must possess “can do” attitude
Strong analytical, problem-solving, and critical thinking skills, with the ability to work independently and collaboratively in a fast-paced environment
Demonstrated experience of successfully executing against tight deadlines, with a collaboration mind-set
Detail-oriented, organized, and quality-focused, with the ability to manage multiple tasks and priorities
Experience in working with cross-functional/cross-departmental and virtual teams
U.S. Applicants Only

Nice To Haves

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
certification in six sigma preferred

Responsibilities

Coordinate and perform activities for the accurate and timely processing of incentive calculations, validations, and payments.
Review and perform any activities for participants regarding SIP Plan, Quota, and/or crediting changes.
Research and resolve any issues or disputes related to sales credit and incentive payments and ensure compliance with the company policies and regulations.
Collaborate with the sales operations, finance, legal, total rewards, and people teams to support sales compensation processes and initiatives.
Identify improvements to help increase efficiency, quality, and customer satisfaction.
Support the leadership team in various ad hoc projects to improve efficiency, transparency, and accuracy of business processes.
Provide ad hoc analysis as needed