Manager, Global Research Group

Kantar•Toronto, ON

8d•CA$55,100 - CA$67,333•Hybrid

About The Position

The Manager, Global Research Group is responsible for the delivery of high-quality/high-impact insights and analytics in Brand, Creative and Innovation solutions. This role involves executing or overseeing work products such as questionnaires, project schedules, forms, and deliverables. The position contributes to analysis and reporting on medium to high complexity accounts with manager guidance, and independently handles less complex work. It also involves participating in study design and questionnaire discussions, conducting data analysis, generating insights, and performing preliminary reporting. The role requires managing timelines and work processes, collaborating with internal departments and clients, and identifying and solving project issues. Additionally, the Manager provides supervision, coaching, and mentoring to junior client service staff, shares knowledge, and oversees their work. Developing and maintaining strong client relationships is also a key aspect of this role.

Requirements

Minimum 4-5 years Market research experience with direct involvement in the execution, project management and analysis of quantitative research including delivering results to clients.
Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines.
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools).
Detail-orientated with ability to manage multiple work streams across multiple teams.
Clear and effective communication skills (verbal and written) with ability to use logical reasoning and problem solving and command action.
Natural curiosity, a can-do attitude, driven and willing to take initiative.
Ability to present to both internal and external audiences.
Bachelor’s degree; preferred major or concentration in market research/marketing or related social science, mathematics and/or other analytic disciplines.

Responsibilities

Deliver brand, creative, and innovation insights & analytics projects, including brand performance, measurement, creative testing, and innovation projects.
Execute or oversee work products such as questionnaires, project schedules, forms, and deliverables.
Contribute to analysis and reporting on medium to high complexity accounts with manager guidance; independently handle less complex work.
Participate in study design and questionnaire discussions, taking the lead role as appropriate.
Conduct data analysis, generate insights, and perform preliminary reporting.
Manage timelines and work processes, collaborating with internal departments and clients.
Identify and solve project issues as they arise and perform in-depth quality checks to ensure accuracy.
Provide supervision, coaching and mentoring to junior client service staff as required, share knowledge and teach job skills as necessary, oversee and review the work of junior client service staff.
Develop and maintain strong client relationships.
Take an active role in team activities and contribute to overall culture and team atmosphere.

Benefits

Equality of opportunity for everyone is our highest priority.
Support colleagues to work in a way that supports their health and wellbeing.
Flexible approach to work to ensure everybody feels included, accepted, and that we can win together.
Dedicated to creating an inclusive culture.
Value the diversity of our people, clients, suppliers and communities.
Encourage applications from all backgrounds and sections of society.
Integrated way of rewarding people based around a simple, clear and consistent set of principles.
Market competitive rewards.
Support a pay for performance culture.
Reward and career progression opportunities are linked to what you deliver.
Fair and supportive working environment where people feel included, accepted and are allowed to flourish.
Space where their mental health and well being is taken into consideration.
Create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.