Manager, Global Payroll

Index Exchange•Kitchener, ON

1d•Hybrid

About The Position

The Manager, Global Payroll is responsible for the accurate, compliant, and timely delivery of payroll across multiple regions, supporting a global workforce. This role provides end-to-end ownership of global payroll operations, including vendor management, audit controls, and process optimization. This position partners closely with People Operations, Finance, and external payroll providers to ensure payroll integrity while driving scalable and efficient processes in a fast-paced, global environment.

Requirements

5–8+ years of global payroll experience, including multi-country payroll oversight
Strong experience managing external payroll vendors across multiple regions
Deep understanding of payroll compliance and statutory requirements
Experience with Dayforce or similar global payroll systems
Strong understanding of payroll controls, audits, and risk management
Ability to operate independently and take ownership in a fast-paced environment
Strong communication and stakeholder management skills

Nice To Haves

Experience supporting EMEA and APAC payrolls
Experience working through payroll transformations or system implementations

Responsibilities

Own end-to-end payroll operations across multiple regions (EMEA, APAC, North America)
Oversee payroll processing through external vendors, ensuring accuracy and timeliness
Review and approve payroll outputs, validating calculations and resolving discrepancies
Ensure compliance with local statutory requirements, filings, and reporting obligations
Lead year-end payroll activities and regulatory reporting
Partner with Finance to ensure accurate payroll accounting and alignment to general ledger (GL) reporting
Review and validate payroll journals, accruals, and postings across all regions
Perform and/or oversee payroll reconciliations including net pay, taxes, benefits, and statutory balances
Support month-end and year-end close processes related to payroll
Investigate and resolve payroll variances in partnership with Finance and vendors
Ensure payroll data integrity supports accurate financial reporting and forecasting
Act as the primary owner of global payroll vendor relationships
Drive accountability with vendors on timelines, accuracy, and service delivery
Partner with Finance on payroll funding, approvals, and reconciliation
Collaborate with People Operations to ensure accurate employee data and transactions
Establish and maintain strong payroll controls and audit processes
Ensure all payroll changes are supported by approved workflows and documentation
Support internal and external audits, including documentation and variance analysis
Monitor payroll risks and implement mitigation strategies
Identify and implement process improvements to increase efficiency and reduce risk
Support ongoing Dayforce payroll optimization and configuration
Standardize global payroll processes while respecting local requirements
Build and maintain documentation for payroll processes and controls
Serve as the subject matter expert for global payroll across the organization
Provide guidance and support to People Operations team members involved in payroll inputs
Drive accountability and clarity across payroll workflows and responsibilities

Benefits

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Bi-weekly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment