Manager, Global Incentive Compensation

Salesforce•Indianapolis, IN

About The Position

The Manager, Global Incentive Compensation supports Global Incentive Compensation (GIC) processes and initiatives by translating process decisions into clear, executable solutions. The role develops requirements and process flows, drives process and system improvements, and aligns business and technical partners throughout delivery. It owns user acceptance testing (UAT) and implementation to ensure solutions are signed off, delivered on time, and usable by the business. The position also provides project management support for compensation and systems initiatives, including establishing milestones, owners, and dependencies; managing delivery cadence; tracking status, risks, and issues; and helping work progress when priorities compete. It partners with GIC, DET/BT, SOX, and go-to-market partners, and communicates effectively with both technical teams and leadership through clear, decision-oriented materials.

Requirements

5–7+ years of experience in business systems, incentive compensation, Finance operations, or adjacent SaaS operations.
Track record of taking work from requirements through to a live process or system.
Strong written and verbal communication skills.
Strong presentation content skills, including the ability to adapt materials for executive audiences.
Experience using Tableau dashboards and Salesforce reporting.
Highly organized, with strong process management skills.
Creative thinker able to approach problems outside the box.
Comfortable with both program delivery and systems work, including writing a BRD, running a project plan, and participating in UAT.

Nice To Haves

Experience creating Tableau dashboards.
Prior experience with sales incentive compensation and/or ICM tools.
Knowledge of the Salesforce CRM platform and underlying data structures, such as Products, Opportunities, and Accounts.
Experience operating in a highly audited, SOX-compliant data environment.

Responsibilities

Turn GIC process and decisions into executable solutions, including requirements, process flows, and implementation plans.
Drive process and system improvements and align business and technical partners through release.
Own UAT and implementation, securing sign-off and ensuring solutions are delivered on time and are usable by the business.
Provide project management support for compensation and systems initiatives by setting milestones, owners, and dependencies; running project cadence; and tracking status, risks, and issues.
Surface risks, issues, and dependencies early and manage sign-off to ensure alignment before work begins.
Translate problems for technical builders and leadership, creating clear materials that support decisions.
Partner across GIC, DET/BT, SOX, and GTM teams.