Manager, Global Creative Operations - Estee Lauder Brand

Estée Lauder Companies•New York, NY

About The Position

The Manager of Creative Operations will sit in our 360 launch cluster and oversee program launches cross-category/platform. This role will manage the full lifecycle of creative programs from receipt of brief into creative department through final release. Drive partnership between Creative department and cross-functional teams. Serve as the creative department point-person, connecting dots on large 360 programs across departments to ensure full transparency and awareness on asset creation, creative team workload and project prioritization.

Requirements

Undergraduate College degree.
Position requires 5+ years relevant work experience in a creative environment.
Deep knowledge of creative teams/workflow with an emphasis on management of digital projects.
Strong organizational and project management skills with the ability to manage complex 360 programs across an array of creative channels.
Must be able to read and understand a creative brief, translating marketing objectives for creative team and ensuring all detailed content is within brief to enable creative to successfully create.
Comfort presenting in leadership meetings, sharing program updates and communicating program milestones.
Proactively questions current state workflow and seeks ways to improve/streamline process.
Excellent communication skills, lover of creative people and process.
Proficiency in all Microsoft Office applications.

Nice To Haves

General knowledge of Adobe Creative Suite.
General understanding of Figma, Airtable, Wrike a plus.

Responsibilities

Project manage creative requests—Ensure all creative requests and briefs are received in necessary timeframe, delivered on time and with budget awareness.
Deep understanding of brand’s marketing calendar, understanding when briefs are due, driving timeline with marketing and thoroughly reviewing all briefs to ensure strategy is clear and necessary content is included.
Create full end-to-end timelines for all creative projects, track major milestones and clearly communicate and escalate timing risks in appropriate creative meetings.
Create and drive agenda for creative reviews. Present program updates, timing and key milestone moments. Encourage feedback at correct points in process, communicate potential risks and recommend solutions.
Partner closely with cross-functional teams to receive creative requests, facilitate and maintain effective communication throughout project lifecycle (timelines, routing, job prioritization).
Partner closely with the creative team ensuring they understand project priorities, marketing objectives and timing implications.
Continuous partnership with Art Production team to drive photoshoot dates, post-production timelines and assist in shot list curation.