Manager, Global Clinical Trial Operations

Boston Scientific • Arden Hills, MN

4d • $102,100 - $194,000 • Hybrid

About The Position

The Manager, Global Clinical Trial Operations provides leadership to assigned trial operations team members in support of global, cross-divisional clinical trials and related objectives for new products, product enhancements and process changes. This role is responsible for leading staff who support clinical site start-up, maintenance and closeout activities, including executing staffing plans, providing training and coaching, and fostering employee development. The manager collaborates with cross-divisional clinical leaders and partners with other departments to ensure clinical deliverables are achieved with the highest standards of quality, compliance and operational excellence. This position requires a collaborative and accountable leader who is committed to coaching and developing employees, fostering strong partnerships, and supporting a high-performing, inclusive team culture. Success in this role requires effective collaboration across regions, functions and divisions to achieve global clinical trial objectives.

Requirements

• Bachelor's degree required.
• Minimum of 7 years' U.S. and international clinical trial experience.
• Experience leading people with direct or indirect oversight of individual contributors.

Nice To Haves

• Strong customer focus and communication skills, with the ability to collaborate effectively with global, cross-divisional partners.
• Proven change management experience.
• Demonstrated ability to lead, coach and develop individual contributors while fostering accountability, engagement and professional growth.
• Proven ability to build strong partnerships and collaborate effectively across regions, cultures and functions within a global organization.
• Ability to thrive in a fast-paced environment while supporting multiple studies and direct reports simultaneously.
• Experience supporting internal audits and regulatory agency inspections.

Responsibilities

• Manage assigned clinical trial operations staff by providing training, mentoring, coaching, development and performance management in accordance with Boston Scientific policies.
• Develop staffing plans, support hiring decisions and leverage appropriate resources to meet the needs of the Global Clinical Organization.
• Partner with project managers, directors and other leaders to establish clinical function objectives and gather performance feedback.
• Foster effective collaboration across global regions and functional groups to ensure alignment, consistency and successful execution of clinical trial activities.
• Resolve interpersonal issues and support conflict resolution as needed.
• Promote and implement best practices for study conduct across the Global Clinical Organization.
• Identify and implement process improvements while supporting global harmonization across clinical functional teams.
• Provide team metrics to evaluate performance and support organizational objectives.
• Demonstrate comprehensive knowledge of clinical research conduct, applicable laws, regulations, industry standards, Boston Scientific SOPs and company policies, while ensuring staff apply them appropriately.
• Serve as a subject matter expert, coach and mentor for vendors performing functional activities.
• Determine, implement and execute vendor oversight activities for outsourced functional tasks.
• Lead initiatives that improve the efficiency and effectiveness of clinical trial operational processes.

Benefits

• The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.
• Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.
• At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
• Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
• Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager