Manager, Gateway

Globalstar•Talkeetna, AK

12h•Onsite

About The Position

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar’s cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

Requirements

Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
Excellent organizational skills with attention-to-detail
Ability to meet multiple deadlines in a fast-paced environment
Ability to effectively manage time and prioritize tasks
Ability to act with integrity, professionalism, and confidentiality
Proficiency with Microsoft Office
Familiarity with NetSuite
Excellent analytical and problem-solving skills
Willingness to learn new technologies is a requirement
RF system and test equipment knowledge and hands-on experience
Fundamentals of telecommunications, electrical systems, mechanics and computer networking
Ability to motivate and lead teams to achieve objectives and service levels to the highest standards
Excellent planning, organization and decision-making skills
Strong analytical, diagnostic, and problem-solving skills
Proficiency in reading, writing and communicating in English required
High School diploma or GED-equivalent
Willingness and ability to travel domestically and internationally for short- and medium-term assignments required; valid passport required
Willingness and ability to work after regularly scheduled hours as needed
Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
Ability to operate the equipment used for the job
Ability to lift 75 pounds at times
Ability to perform tasks that require standing, walking, climbing ladders and working at moderate heights such as atop scaffolding

Nice To Haves

Professional designation such as engineering technician or technologist in Electronics, Computer Science, or Information Systems would be useful but sufficient experience can substitute
5) years of hands-on experience in a telecommunication operational environment preferred
Detailed technical knowledge of computer and telecommunication equipment and systems such as PSTN, LAN, WAN, UNIX, and personal computer operating systems

Responsibilities

Manage, operate and maintain all aspects of the Globalstar satellite earth station.
Manage small technical working group.
Manage and maintain strong technical relationships with service providers and Globalstar Ground Ops team and Engineering Technical Support teams.
Follow and maintain Gateway documentation and procedures.
Maintain detailed knowledge of the Gateway Systems and Components.
Ensure established preventative maintenance routines are rigorously followed.
Provide direction and hands-on support for all the gateway systems.
Occasional unscheduled non-supervisory work during staff shortages.
Operate the facility optimized for cost and performance.
Develop internal/external alliances and partnerships to support the systems operations.
Responsible for site spares and maintaining inventory management database.
Recruit, interview, hire, and train direct reports
Oversee the work and assignments of direct reports
Provide constructive and timely performance feedback
Handle discipline and termination of employees in accordance with company policy