Manager Gas Operations, South Area WA-ID

Avista•Pullman, WA

1d•$114,207 - $150,183•Onsite

About The Position

Manages the operations and facilities within the assigned area to ensure customer satisfaction, quality service, employee safety, and efficient operations. Ensures resources are utilized collaboratively and efficiently across districts. Leads employees in meeting department business goals and objectives, accountable for business results, and effective management of resources. Provides day-to-day supervision of operations employees. Schedules and deploys crews, coordinates material and equipment requirements, and ensures safety compliance as needed to support department goals and objectives. Establishes and maintains positive and collaborative relationships within the local community and creates a culture of safety and efficiency for customers and employees. Work is complex, requiring experience performing the job and knowledge and application of job concepts. Manages crew(s) and staff in the Pullman and Clarkston district/service area, spending time at both office locations throughout the week. Incumbent has moderate discretion, using some discretion in daily work and recommending new or revised policies, procedures, and standard practices; investigates and recommends action to supervisor before making decisions. Supervision received is limited; general directions are given with periodic status checks.

Requirements

Bachelor’s degree from a regionally or nationally accredited college or university in business administration, accounting, finance, engineering, or similar operations experience
5+ years of relevant experience.
3+ years of supervisory experience preferred.
Similar field or journeyman experience preferred.
Knowledge of all types of gas construction, area standards, and industry best practices.
Knowledge of progressive utility experience preferred.
Demonstrated ability in helping customers navigate through complex or sensitive issues, keeping the customers’ best interests in mind.
Ability to effectively plan work activities, schedules, priorities, and utilization of resources.
Effective and flexible written and verbal communication skills.
Ability to exercise sound judgment in making critical decisions.

Nice To Haves

3+ years of supervisory experience
Similar field or journeyman experience
Knowledge of progressive utility experience

Responsibilities

Manages business operations and continuous improvement in assigned districts and service areas. Determines operational needs and schedules crews. Conducts regular inspections of fieldwork, checks progress, and ensures compliance with schedules, drawings, and specifications. Ensures compliance work is completed in a timely and accurate manner. May perform or participate in project design work.
Coordinates with vendors, contractors, agencies, and other departments. Engages with various contracted resources and negotiates services and prices with outside contractors and vendors.
Responsible for all aspects of workplace safety. Creates and maintains a culture of safety by championing Avista's Safety Management System, which includes worker, process, pipeline, and public safety. Takes an active part in safety meetings and collaborates with crews to ensure that work activities meet all applicable federal, state, and company safety regulations. Regularly visits employees in the field. Spearheads accountability for reporting and documenting incidents involving safety.
Responsible for the preparation and oversight of O&M and capital budgets as required to meet annual budget allocations. Verifies accuracy of expense accounts, time records, credit card reconciliation, invoice approval, and other documents.
Works as a key stakeholder in conjunction with the Regional Business Manager and other Avista stakeholders on large scale community projects. Participates in community and civic affairs to improve the company’s ability to efficiently deliver services, position the company to effectively compete and grow, strengthen goodwill through corporate citizenship, promote public safety awareness, and enhance corporate reputation as a strategic asset. Proactively manages the simple-to-complex corporate and community network issues, policies, and regulations to meet critical business needs.
Provides off-hour emergency response by coordinating emergency crew and serviceman work as needed.
Ensures resources are utilized collaboratively and efficiently across districts; coordinates material and equipment to meet business needs.
Administers the collective bargaining unit agreement. Responsible for understanding and following the collective bargaining agreement as it pertains to union employees within the workgroup. Reviews and approves timecards ensuring employees are paid according to the collective bargaining agreement and applicable wage and hour laws.
Manages personnel including hiring, performance management, coaching, employee engagement, continuous education, training, and development; oversees and manages apprentice progress.
Develops and implements work plans, standard operating procedures, program improvements, and best practices; responsible for instituting a culture of high performance and continuous improvement.
Ensures activities, services and/or products are compliant with applicable regulations, rules, policies, and procedures.
Fosters a positive and supportive work environment; promotes belonging in the workplace; and contributes to an environment of mutual respect.