Manager, FSA (Feasibility Site Activation)

ICON plc•Rocky Mount, NC

About The Position

As a Manager, Feasibility and Site Activation (FSA) at ICON, you will lead teams responsible for delivering high-quality feasibility assessments and efficient site activation for global clinical trials. The role focuses on coordinating site start-up and activation delivery, resolving issues, and developing team capability.

Requirements

  • Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
  • Significant clinical research experience, with a strong focus on feasibility, site selection, and study start-up.
  • Proven ability to manage projects or teams in a fast-paced, matrixed environment.
  • Strong analytical and planning skills, including experience interpreting feasibility data and operational metrics.
  • Excellent communication and stakeholder management skills, including customer-facing experience.
  • Continuous improvement mindset focused on quality, predictability, and operational excellence.
  • Willingness to travel as required; travel is minimal.
  • Legal right to work in the country where the role is based.

Responsibilities

  • Manage FSA project teams delivering country and site feasibility, start-up strategies, and activation activities in line with timelines and quality expectations.
  • Manage resourcing, utilization, forecasting, and headcount control to support operational and financial success.
  • Oversee coordination of essential documents, regulatory and ethics submissions, and contract/start-up packages for assigned studies.
  • Review feasibility data, assumptions, and risks, and partner with stakeholders to develop mitigation plans and realistic start-up forecasts.
  • Collaborate with business development and operational teams on proposals, bid defences, and customer meetings, providing FSA input.
  • Monitor feasibility and site activation performance metrics, identify trends, and drive continuous improvement initiatives.
  • Coach, provide feedback to, and develop FSA staff, fostering accountability and collaboration.

Benefits

  • Competitive base salary and performance-related incentives.
  • Health and wellbeing programmes, including medical, dental, and vision coverage where applicable.
  • Retirement and pension plans.
  • Life assurance and disability coverage.
  • Employee assistance programmes and wellbeing resources.
  • Learning and development opportunities through structured training and career pathways.
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