Manager – Fraud Risk Capability – Agentic Commerce

American ExpressNew York, NY
$89,250 - $150,250Hybrid

About The Position

The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters. Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Manager to drive implementations and capability deliveries. This exciting and critical position will be responsible for managing a complex delivery roadmap of agentic commerce projects, coordinating with partners to ensure smooth and organized delivery. The role works very closely with Fraud Risk colleagues around the globe and with enterprise partners including Global Servicing, Labs, Enterprise Digital, Technology, and ensure we are doing it the right way.

Requirements

  • Energetic and high-performing
  • Ability to drive implementations and capability deliveries
  • Experience managing a complex delivery roadmap
  • Strong collaboration skills with internal and external partners
  • Strong external focus to stay plugged in to innovations, new form factors and adaptations by fraudsters
  • Ability to make rapid and effective decisions

Responsibilities

  • Managing a complex delivery roadmap of agentic commerce projects
  • Coordinating with partners to ensure smooth and organized delivery
  • Working closely with Fraud Risk colleagues around the globe
  • Collaborating with enterprise partners including Global Servicing, Labs, Enterprise Digital, and Technology

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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