Manager, Footwear Operations

Grainger Businesses•Nashville, TN
•$80,700 - $134,500•Remote

About The Position

Become the customer's first choice for subsidy supported footwear and assorted products they need to keep their team members safe, efficient, and functioning by leading the region's efforts for assigned Shoe-mobile events and on-site footwear locations. Build strong partnerships to facilitate success, which will allow Grainger to effectively extend our reach into our customer's locations and provide superior service.

Requirements

  • Bachelor's Degree or equivalent experience required
  • 5+ years People leadership or relevant experience required; including 2+ years of experience selling Subsidy Supported benefits programs preferable.
  • Experience building relationships and communicating at all levels of the organization and external customers.
  • Experience with influencing and ensuring alignment with cross functional stakeholders.
  • Understanding of customer and market dynamics and requirements would be an asset
  • Experience participating in strategic planning to improve footwear services and financial performance.

Responsibilities

  • Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs.
  • Drives continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting the implementation and communication of changes to team members and business partners.
  • Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations to meet return on investment for Footwear engagements.
  • Serve as a Footwear advocate by building internal partnerships and communicating the program’s value, helping business partners understand how it solves customer challenges and supports their goals.
  • Collaborates with Branch and Onsite Services teams to drive performance and ensure achievement of key operational metrics across In-plant and Branch locations.
  • Partners with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations, ensuring alignment with established financial targets.

Benefits

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
  • 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees
  • 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts
  • Tuition reimbursement
  • Student loan refinancing
  • Free access to financial counseling, education, and tools.
  • Maternity support programs
  • Nursing benefits
  • up to 14 weeks paid leave for birth parents
  • up to 4 weeks paid leave for non-birth parents.
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