Manager, Food Service

Minuteman Food Mart•Jacksonville, NC

3d•Hybrid

About The Position

The Foodservice Manager will be focused on providing support and training to the Operations Team of our Minuteman Food Marts and Minuteman Kitchens. This position will have responsibility for planning, implementing, training and supporting all foodservice related activities for our Minuteman Food Mart locations assigned. This position will provide training and support of all Minuteman Food Mart food and beverage programs to ensure guest experience, product production, inventory, sales, marketing, and financial performance expectations are met. This position is not a 9 to 5 and will require open availability to support the business needs of the company. This position will also be responsible for ensuring that each location is operated within the operational guidelines established by our company. A detailed Job Description will be available when you begin employment.

Requirements

A minimum of a High School Diploma; Preference of college degree
Minimum 3 years multi-unit management experience in a QSR restaurant or high-volume retail/c-store with significant foodservice sales or equivalent experience within Minuteman Food Marts
Must be detail oriented
Must be able to openly and clearly communicate with subordinates, peers and company managers
Must be capable of standing for long periods of time.
Ability to lift to 50 pounds, stand for long periods of time and able to work in and out of different temperature ranges.
Must be proficient with Microsoft Office. (i.e. Outlook, Word and Excel)
Engaged and focused on all aspects of the business
Willing to devote the time needed to be successful
Treat co-workers and direct reports with respect
Communicate well and work with management to accomplish its goals and give honest feedback to management while being willing to follow management’s decisions when their direction is different than yours
Willing to accept and embrace change
Promote and act in a manner that projects a positive image
Well organized and able to handle multiple things at the same time
Self-Motivated and able to work efficiently without direct supervision
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
Strong analytical skills and experience interpreting a strategic vision into an operational model
High level of integrity and dependability with a strong sense of urgency and results-orientation
Ability to recruit, train, develop and retain successful teams focused on the guest experience and company goals

Nice To Haves

Preference of college degree

Responsibilities

Assist District and Store Managers to meet financial objectives based off of annual budget forecasts; analyzing variances, identifying corrective actions; monitoring and assisting with financial controls; developing and implementing strategies to increase profitability.
Monitor and review month-to-month and year-to-year financial information on each location to make sure each site is hitting its financial targets set by managership.
Assist in development of action plans for underperforming locations to improve profitability.
Monitor and manage the company’s KPI’s (Key Performance Indicators) daily, weekly and monthly and ensure these KPI’s are being achieved at store level.
Establish and maintain strong relationships, as well as encourage and develop programs to provide learning and training opportunities for the store managers to ensure they are executing our plan as expected and continuing to develop their skills and knowledge.
Work with HR to conduct annual reviews on all direct reports.
Responsible for training, development, expansion and quality control of commissary programs (Burney’s Sweets Express).
Responsible for training, quality control, sales/inventory validation, and brand compliance of Little Caesars Express as well as other franchise food programs that may be added by the company.
Assist in the development and implementation of marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands all of which help top line sales growth at each location.
Maintain foodservice standards by evaluating and auditing prepared food and dispensed beverage offerings ensuring that programs are executed as planned.
Work with the Director of Safety to ensure that we are operating in a safe environment for our customers and co-workers.
Responsible for new program development, training and rollouts.
Project management of remodels, new builds, technology and equipment upgrades as assigned.
Provides training and ensures compliance of food safety through food handler certifications, SERV Safe certifications, temp logs, proper food handling and others as assigned.
Point of contact for all regulatory agencies (Health Departments) and ensures compliance with all state and federal laws, rules, regulations and guidelines.
Directs and coordinates all new applications and corrective activities related to such agencies.
Responsible for supporting inventory management process and procedures to ensure cost/margin targets are achieved.
Review and evaluate all usage/sales reports, analyze variances and put a plan of action in place when corrective action is needed.