Manager, Food Safety and Quality Assurance

MONOGRAM MANAGEMENT SERVICES INC•Haverhill, MA

1d•Onsite

About The Position

Monogram Foods is a leading food manufacturer specializing in co-manufacturing, private label, and food service solutions. Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do. Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change. Our Culture Is Our Secret Ingredient At Monogram Foods, we're more than a food company—we're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate. We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culture—grounded in our company values—celebrates diversity and respects the unique perspectives of our team members. So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
HACCP Certified Trained
BRC Advisor
Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Ability to remain composed and professional at all times regardless of personal or work-related pressures.
Ability to clearly provide direction to others and review quality of performed work.
Ability to apply sound and meaningful business judgment to all aspects of work.
Ability to write routine reports.
Ability to evaluate worker performance to maximize output and quality.
Ability to remain composed and professional at all times regardless of personal or work-related pressures.

Nice To Haves

Previous USDA experience is preferred.

Responsibilities

Plans, coordinates, and directs quality assurance program designed to ensure quality production of products consistent with established standards.
Develops, implements and maintains Quality Assurance Program and HACCP system.
Analyzes customer contact trends, production data, and develops strategies and programs for improved product safety quality and productivity.
Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
Implements, maintains and ensures the integrity of the plant food safety and quality program.
Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
Organizes and conducts internal quality audits.
Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
Monitors the adequacy of food safety and quality plans with actions as needed.
Assists in verifying and investigating non-conformances.
Identifies and evaluates quality problems and recommends solutions.
Evaluates, verifies and reports the implementation of corrective and preventive action.
Ensures that needed resources are provided and training is completed for personnel performing quality related activities.
Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
Develops new approaches to solve problems identified during quality assurance activities.
Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
Prepares and presents technical and program information to the management team.
Directs technical and administrative workers engaged in quality assurance activities.
Maintains a working knowledge of government and industry quality assurance codes and standards.
Plays an active role on quality management teams within the organization.
Designs and implements quality assurance training programs to key personnel in conjunction with managers.
Investigates and adjusts customer complaints regarding quality.
Manages 5-12 Team Members in the Quality Assurance Department.
Responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.