Manager, Food & Beverage

SeaWorld•Tampa, FL

48d

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: You will help lead and inspire a team to deliver great guest experiences from the get-go. You will model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

Requirements

At least 18 years of age
At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity
Able to lead and develop ambassadors in daily job task
A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards
Able to work with and lead ambassadors in areas that sell and serve alcohol.
A valid Driver’s license and ability to meet company driving guidelines preferred
Able to complete a Food Safety Manager certification and pass the exam
Lift, carry, push and pull up to 50lbs. on a frequent basis.
Position engages in extensive walking and standing throughout work shift
Frequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing).
Occasional overhead reaching and climbing stairs and ladders
Work both indoors and outdoors, exposed to a variety of weather conditions
Perform all cleaning duties, including use of cleaning chemicals
Able to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)
Flexible in work locations as placement will depend on business needs and career development opportunities

Responsibilities

Supervise, train, and counsel Ambassadors
Perform the job duties you’re supervising
Maintain a clean and safe environment for all team members, guests, and animals
Develop team members through training, feedback and coaching
Ensure compliance with all relevant regulations and policies
Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals
Respond to guest and team member needs
Assists leadership with employees scheduling, training, food ordering and equipment