Manager, Food & Beverage, SeaWorld San Diego (Full-Time, Salaried)

SeaWorld•San Diego, CA

20h

About The Position

The Manager, Food & Beverage helps lead and inspire a team of Ambassadors to deliver excellent guest experiences and model high standards of service. The position supports departmental planning, direction, and organization, with a focus on Catering, Special Events, and Consumer Events & Festivals. Placement and work locations may vary based on business needs and career development opportunities.

Requirements

Be at least 18 years of age.
Have at least 1 year of experience in the food and beverage industry or a similar high-volume leadership capacity.
Be able to lead and develop Ambassadors in daily job tasks.
Model SEA safety, guest service, attendance, cleanliness, and wardrobe standards.
Be able to work with and lead Ambassadors in areas that sell and serve alcohol.
Be able to complete a Food Safety Manager certification and pass the exam.
Lift, carry, push, and pull up to 50 pounds frequently.
Walk and stand extensively throughout the work shift.
Frequently bend from the waist to the floor, kneel, squat, perform simple hand-grasping work, and perform fine hand manipulation such as computer work, typing, and writing.
Occasionally reach overhead and climb stairs and ladders.
Work indoors and outdoors and be exposed to a variety of weather conditions.
Perform cleaning duties, including using cleaning chemicals.
Work a flexible schedule that includes weekends, holidays, catering events, and evening hours.
Be flexible about work locations based on business needs and career development opportunities.

Nice To Haves

A valid driver's license and the ability to meet company driving guidelines are preferred.

Responsibilities

Supervise, train, and counsel Ambassadors.
Perform the job duties being supervised.
Maintain a clean and safe environment for team members, guests, and animals.
Develop team members through training, feedback, and coaching.
Ensure compliance with relevant regulations and policies.
Assist leadership with planning, directing, and organizational needs of the department, especially Catering, Special Events, and Consumer Events & Festivals.
Respond to guest and team member needs.
Assist leadership with employee scheduling, training, food ordering, and equipment.