Manager - Financial Systems (Controls Product Owner)

American Express•Charlotte, NC

41d•$103,750 - $174,750•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This role is for a Transformation and Controls Product Owner in the Regulatory Automation and Change Management team within the Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program. This role is responsible for leading transformational efforts to elevate our controls and risk management for regulatory high-risk reports on critical enterprise initiatives, focusing on driving the definition, analysis and documentation of key regulatory reporting requirements, architectural designs and deliver best-in-class, end-to-end automation through cutting-edge new tech trends such as AI / ML and leveraging regulatory reporting platforms to enable transformation in the banking industry. The Product Ownership teams under Regulatory Automation & Change Management (RACM) oversee the technical interpretation and analysis of automation requirements for US regulatory reporting (including but not restricted to FR Y9C, FR2052a, FR Y9LP, FR Y14M/A/Q, FR 2314, FR Y11, FFEIC 009 / 009A, FFEIC 031, FR Y15, FFEIC 101 and TIC reporting), evaluating business regulatory instruction documentation, data sourcing and gap analysis requirements, and the prioritization of last mile reporting automation features and user stories for American Express. This team has a holistic understanding of numerous data sources, processing & regulatory reports. The Product Owner is a collaborator, a well-organized, action-oriented individual with exceptional leadership and functional expertise, confident in presenting, facilitating, and building a network of strong relationships across our organization. This role will require strong collaboration with Technology to design how functionality will work and design the validation process at regular intervals that the software features developed align with original requirements provided to the team. Product Owners dedicated to Transformation and Controls must be highly analytical, well-organized, data-driven individuals with exceptional leadership, control management expertise and a high degree of technical skills confident in presenting, highly complex data concepts and technicalities in simple terms and pragmatically, to upper management and executive leadership, to drive critical enterprise decisions.

Requirements

Degree in Finance/Accounting and/or Information Technologies (master's preferred).
5+ years of experience in the US Federal Reserve / financial US regulatory reporting, banking / financial services, Product, Project and / or Control Management
5+ years of work experience in Banking / Regulatory / Financial / Technology Services.
Demonstrated strong experience in leading regulatory reporting transformation or other regulatory solution design large-scale banking / financial / software projects
Experienced in Scaled Agile Framework, Agile mindset, and Transformational Project and Change Management embracing new opportunities and adapting easily to change.
Experience eliciting and documenting technical business transformation, risk and control requirements via the creation of features, user stories and other key decision documents
Experience in the application of cutting-edge technology transformational programs such as Gen AI, MS Co-Pilot, Machine Learning (ML), Natural Language Programming (NLP), etc.
Critical thinking and complex problem-solving skills (data application).
Proven people leadership experience and ability to attract, engage and retain talent.
Excellent written and verbal communication with ability to communicate highly complex concepts and processes in simple terms and pragmatically.
A self-starter, proactive team player with excellent relationship building and collaboration skills, facilitating a network of strong relationships across the organization.
Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple priorities, delivering high quality service with passion and exceeding expectations.
Displays thought leadership, drive process, and support work/life balance initiatives.

Nice To Haves

SaFe Agile Product Owner and / or Project Management Professional (PMP) certification
Certified Risk Management Professional (CRMP), similar certifications or trainings
Experience with SQL, Python and other Data Automation / Data Visualization techniques.
Experience with of MS Excel, Power Query, and other analytical tools, e.g., Power BI, Tableau.
Knowledge of US Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others)
Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations
Change Management Methodologies, e.g., ADKAR, Kotter, McKinsey and change resistance models, e.g., Kubler-Ross, Maurer, PDCA
IT data management experience, test management and execution experience is a plus.

Responsibilities

Lead and be the US regulatory reporting automation point-of-contact for our enterprise initiatives to elevate and transform our control environment for regulatory reporting automation opportunities and requirements.
Establish a transformation automation roadmap for our platform capabilities that elevate our prioritization and risk management principles, driving the continuous improvement of backlog requirements through Regulatory Reporting last mile submission solutions (e.g., Axiom SL)
Drive the Solution Architecture Forum agenda and Capabilities discussions in support of Point of Arrival (POA) data pipeline cloud-based design, including but not restricted to the acceleration of legacy platforms decommission, creating a control management framework on hollow-out strategies in close partnership with Global Capabilities Product Owners and Data Sourcing Architecture teams
Collaborating extensively with US Regulatory Report Owner business partners and other Product Owner teams involved in the US Regulatory Reporting Automation program to support the identification and codification of business requirements, coordinating functional design, prototyping, testing, implementation and reprioritization across the US regulatory reporting roadmap automation initiatives backlog.
Develop functional requirement documentation and process specific design documentation (I.e., features, user stories, business expected values, etc.) to support regulatory report owner requirements across agile development tools (I.e., Rally, JIRA, BPM, etc.)
Coordinate with various other Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues to ensure proper and data / control management designs.
Knowledgeable in development methodologies, understanding of SQL development, system functionality and expected business values for certification of automation results.
Participate in daily stand ups with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting), leading and delivering efficient solution to complex prioritization and business requirement.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities