About The Position

The Manager, Financial Crime is responsible for providing financial crime risk stewardship across customers, and products related to the Macau business. The role is a key risk management role with a targeted remit and responsibilities including, but not limited to: Providing advice and guidance regarding business activities involving Retail Banking and Wealth Management (RBW). Providing guidance and advising the businesses and functions on financial crime risk involving RBW; which might involve greater operational exposure to high risk activities in particular Bribery & Corruption, Money Laundering, Sanctions, Export Controls, Proliferation and Terror Finance, Fraud, and Tax Evasion. Provide guidance to support the articulation of RBW financial crime risk appetite and policies with respect to the above financial crime risks. Act as the trusted advisor and exercise risk steward challenge to FLOD. Maintain an effective control framework and compliance with all relevant external laws & regulations, internal codes and policies and good market practices. Support the financial crime risk agenda through relevant governance forums, to prepare relevant materials for forums (where required) to report on progress and issues in relation to the operational effectiveness of HSBC’s policies, processes, systems and controls in countering financial crime. Support the implementation of policy, issue management, fostering a compliance culture and optimizing relations with risk owners and control owners. Maintain effective relationships with global, regional, and local stakeholders to develop a strong working relationship. Maintain the operational effectiveness of the team. Proactively support the implementation of any changes in the financial crime risk requirements for RBW. Continuous review for appropriateness of the control framework to monitor financial crime risk developments impacting RBW. Support the implementation of programmes and help to manage and mitigate impacts of financial crime related regulatory changes across RBW. Liaise with relevant stakeholders to provide expertise and support on all financial crime related matters. Provide appropriate, timely and relevant risk information to management and governance forums. Provide financial crime risk stewardship to support a customer focussed business operation. Interaction with industry bodies on Financial Crime RBW related matters, as required. Develop and maintain a strong and professional working relationship with senior stakeholders of Risk, Audit and Finance at Business, Group and Entity levels. Maintain and develop positive and professional working relationships with business stakeholders, Risk and Compliance colleagues and FC Risk Stewards at Group and Market / Entity level. Prioritise development activities as a core priority and take reasonable time for learning and developmental activities including regular & productive use of Personal Development Plans and appropriate follow up. Cultivate an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building and knowledge sharing not only within the function but to the broader organisation. Support the resolution of identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns. Maintain and observe all HSBC control standards and implement and observe the Group FC Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.

Requirements

  • Bachelor’s degree (or equivalent experience) in a relevant discipline (e.g., finance, business, law, criminology, risk management).
  • Proven experience in financial crime risk management within a large financial institution (banking preferred).
  • Hands-on experience interpreting and applying external laws/regulations and translating them into practical policy, standards, controls, and testing/assurance activities.
  • Strong issue management experience end-to-end: identification, root-cause analysis, action planning, remediation tracking, validation/closure, and reporting.
  • Evidence of influencing operational effectiveness (process improvements, control optimisation, risk reduction outcomes) across a function or business unit.
  • Project delivery experience, including leading/co-ordinating large or moderately complex projects/assignments with multiple stakeholders and dependencies.
  • Lateral thinker with excellent risk assessment skills and data-driven mindset: ability to interpret and solve complex issues and ability to use management information to spot trends, measure control performance, and support decisions.
  • Experience supporting senior decision-making through clear risk-based advice, written opinions, and governance papers.
  • Strong communication and inter-personal skills, with experience of dealing with executives at all levels and work effectively across 1LoD/2LoD/3LoD.
  • Experience in building strong stakeholder relationships across geographies, functions and cultures in large international organisations.

Responsibilities

  • Providing advice and guidance regarding business activities involving Retail Banking and Wealth Management (RBW).
  • Providing guidance and advising the businesses and functions on financial crime risk involving RBW; which might involve greater operational exposure to high risk activities in particular Bribery & Corruption, Money Laundering, Sanctions, Export Controls, Proliferation and Terror Finance, Fraud, and Tax Evasion.
  • Provide guidance to support the articulation of RBW financial crime risk appetite and policies with respect to the above financial crime risks.
  • Act as the trusted advisor and exercise risk steward challenge to FLOD.
  • Maintain an effective control framework and compliance with all relevant external laws & regulations, internal codes and policies and good market practices.
  • Support the financial crime risk agenda through relevant governance forums, to prepare relevant materials for forums (where required) to report on progress and issues in relation to the operational effectiveness of HSBC’s policies, processes, systems and controls in countering financial crime.
  • Support the implementation of policy, issue management, fostering a compliance culture and optimizing relations with risk owners and control owners.
  • Maintain effective relationships with global, regional, and local stakeholders to develop a strong working relationship.
  • Maintain the operational effectiveness of the team.
  • Proactively support the implementation of any changes in the financial crime risk requirements for RBW.
  • Continuous review for appropriateness of the control framework to monitor financial crime risk developments impacting RBW.
  • Support the implementation of programmes and help to manage and mitigate impacts of financial crime related regulatory changes across RBW.
  • Liaise with relevant stakeholders to provide expertise and support on all financial crime related matters.
  • Provide appropriate, timely and relevant risk information to management and governance forums.
  • Provide financial crime risk stewardship to support a customer focussed business operation.
  • Interaction with industry bodies on Financial Crime RBW related matters, as required.
  • Develop and maintain a strong and professional working relationship with senior stakeholders of Risk, Audit and Finance at Business, Group and Entity levels.
  • Maintain and develop positive and professional working relationships with business stakeholders, Risk and Compliance colleagues and FC Risk Stewards at Group and Market / Entity level.
  • Prioritise development activities as a core priority and take reasonable time for learning and developmental activities including regular & productive use of Personal Development Plans and appropriate follow up.
  • Cultivate an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building and knowledge sharing not only within the function but to the broader organisation.
  • Support the resolution of identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.
  • Maintain and observe all HSBC control standards and implement and observe the Group FC Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators.
  • Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.

Benefits

  • continuous professional development
  • flexible working
  • opportunities to grow within and inclusive and diverse environment
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