Manager, Finance & Operations

Silverline Communications•Arlington, VA

6d•$85,000 - $100,000•Hybrid

About The Position

Silverline is the longest-standing and largest woman-owned PR agency that focuses exclusively on clean energy and climate technology. We represent the best and the brightest of the industry including cutting-edge start-ups, leading investors and Fortune 500 brands. Our passion for world-changing innovation drives the work we do. Our team possess unrivaled expertise in all facets of the clean economy from renewable energy and sustainability to emerging technologies and policy. The Manager, Finance & Operations is responsible for the day-to-day execution of the firm's finance, business operations, and human resources functions. Reporting to the CEO, this role owns the recurring financial cycles that keep the business running, administers HR and benefits programs, and manages office operations and vendor relationships. The Manager works alongside the firm's fractional CFO and HR advisors, carrying out the direction they and the CEO set to optimize internal systems and operations. This is a hands-on role suited to someone who is highly organized, accurate, and comfortable designing and delivering highly efficient processes end to end.

Requirements

5 to 7 years of progressive experience across accounting, HR administration, or business operations, ideally in a professional services or agency environment
Working knowledge of full-cycle AP and AR, payroll processing, and month-end close
Experience with an HRIS (BambooHR preferred) and accounting software; strong Excel skills
Demonstrated discretion and judgment in handling confidential financial and employee information
Proven ability to multi-task, make sound decisions and ensure seamless operations in a fast-paced environment
A can-do team-player approach and a willingness to pitch in where needed
Bachelor's degree in accounting, finance, business administration, or equivalent experience

Responsibilities

Track cash flow and working capital against forecast, and flag risks or shortfalls promptly
Run day-to-day accounting operations, including accounts receivable, accounts payable, and payroll
Own the full AR cycle: client and project setup, invoice preparation and submission, aging review, collections follow-up, and daily deposits
Own the full AP cycle: vendor setup (W-9s, banking details), invoice processing, approval coordination, and weekly payment execution
Perform bank reconciliations and maintain the accuracy and completeness of financial records
Prepare balance sheet reconciliations and maintain supporting schedules
Review employee expense reports for policy compliance and accuracy, approving within established limits and escalating exceptions
Maintain alignment between payroll, benefits platforms, and accounting systems
Administer timekeeping and reporting processes to support accurate billing and client reporting
Document existing financial processes and controls, and recommend improvements to the CEO and fractional CFO; implement approved changes
Support the annual budgeting and forecasting process by gathering inputs, maintaining schedules, and preparing drafts for CEO and fractional CFO review
Prepare monthly and quarterly financial reporting packages, including P&L, variance analysis, and key performance metrics, and walk leadership through the results
Maintain and update the firm's financial models and reporting templates; build scenario views at the request of the CEO or CFO
Administer core HR processes tied to finance, including onboarding, offboarding, and employee lifecycle changes, escalating non-standard situations to the CEO and fractional HR advisor
Administer employee benefits, including day-to-day employee support, renewal logistics, and Open Enrollment; serve as the working contact for the benefits broker
Maintain employee records and required compliance reporting; keep the handbook and policy documents current, with all changes reviewed and approved by the CEO and HR advisor
Maintain HRIS platform (BambooHR), benefits platforms, and other HR technology, including day-to-day vendor contacts and system accuracy
Coordinate recruiting: job postings, candidate communications, interview scheduling, phone screens, reference checks, and offer paperwork. Support hiring managers through the recruiting process and keep searches moving on schedule.
Coordinate employee engagement and culture initiatives, including DEI efforts, philanthropy, and team events
Serve as the first point of contact for routine employee HR questions, and route employee relations and sensitive matters to the CEO and HR advisor
Work with external HR advisors, at the CEO's direction, to confirm compliance and current best practices
Manage day-to-day office operations to ensure an efficient and well-functioning work environment
Administer vendor relationships and contracts, including maintaining the contract file, tracking key dates and renewals, and preparing renewal recommendations for CEO decision
Serve as the working liaison with building management and support sub-tenant relationships
Manage office logistics, including space, employee needs, access, keys, parking, and facilities coordination
Identify process improvements that would streamline workflows, and implement those approved by the CEO
Serve as the liaison between employees and the IT vendor, ensuring systems run smoothly and questions are answered promptly
Support the CEO on business planning and key initiatives by preparing materials, tracking deliverables, and following through on action items
Provide administrative and operational support as needed
Keep finance, HR, and operations work streams coordinated and on schedule
Surface issues and risks to the CEO early, with the relevant background and options assembled
Exercise sound judgment on routine decisions, and engage the CEO and the HR and finance consultants on anything non-routine