Manager - Fin OPS

CVS Health•Work At Home-Virginia, VA

3d•$60,300 - $132,600•Onsite

About The Position

CVS Health offers an exciting opportunity to join our PBM Finance Transformation Initiatives team in the Client Contract Management program as a CPH (Client Pricing Hub) Manager. CCM strives to innovate regarding PBM client underwriting, contracting, and implementation activities to avoid financial leakage. This position will focus on discovery of undefined efforts and documentation of requirements related to internal PBM efforts to improve technology solutions. This position’s responsibility leverages close connections with PBM operations, IT, and PMO partners to facilitate defining scope and requirements for CPH’s pipeline of work in an agile and matrixed environment. This role will operate as a key liaison between program leadership, IT, various PBM operational teams, and our PMO to ensure progress on key deliverables. To be successful in this role, you must be a self-starter with strong organizational skills, enjoy working on difficult problems, have strong relationship-building skills, excellent presentation and communication skills, and foster collaboration and knowledge sharing across the organization. A background involving technology transformation, managing expectations and prioritizing workloads will be beneficial.

Requirements

5+ years of experience supporting technical transformation or production support
1+ years of technical writing including system diagrams or complex process flows
Bachelor’s degree or equivalent work experience required

Nice To Haves

Proven ability to quickly learn and understand complex topics in a matrixed environment
Superior written and verbal communication skills displaying attention to detail
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Experience in highly regulated industry and compliance environment
Proven experience designing and implementing scalable and repeatable systems-based solutions
Strong working knowledge of Office 365 applications

Responsibilities

Have a functional understanding of the CPH system, associated operational processes, and key resources, providing recommendations to business regarding proposed changes.
Advise matrixed business partners, helping them translate their business vision into a defined project approach and requirements.
Own scope identification and translating requirements into user stories, shepherding them through an agile systems development lifecycle with a passion for understanding user impact.
Collaborate closely with IT and leadership to manage ongoing responsibilities related to CPH efforts.
Effectively collaborate with technical resources across teams on program efforts; ensuring teams are aligned on project scope, user stories, testing, and acceptance criteria.
Communicate technical solutions and design tradeoffs effectively to business and technology stakeholders; providing a delivery framework that ensures quality and success.
Contribute to presentations tailored to project teams, stakeholders, and senior leadership, helping to provide status updates and “tell the story”.
Maintain detailed work documentation as required.
Additional responsibilities as required.