Water System Installation Engr

Fresenius Medical Care • Waltham, MA

4d • $73,800 - $123,000 • Hybrid

About The Position

The Manager, Field Services meets or exceeds service needs for all applicable company manufacturing and/or distributed equipment within the assigned region(s). The incumbent is responsible for managing the assigned team(s) to ensure service operations within the assigned function(s) are in compliance with company policies, procedures and standards.

Requirements

• Bachelor's Degree required
• 6 - 8 years' related experience.
• Valid driver's license required.
• Working knowledge of budgeting, forecasting and project planning processes
• Strong computer skills with demonstrated proficiency in word processing, spreadsheet, presentation and email applications.
• Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion and tact.
• Strong interpersonal skills to effectively lead cohesive and productive teams.
• Excellent oral and written communication skills to effectively communicate with diverse audiences and/or all levels of management.

Nice To Haves

• Advanced Degree desirable
• 3+ years' supervisory or project/program management experience preferred.

Responsibilities

• Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
• Oversee field service operations for the assigned region(s) to meet or exceed goals and objectives in compliance with all applicable company policies and procedures; participating in budget development processes as necessary.
• Handle various confidential patient and/or health information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
• Monitor field service inventory within the assigned region(s) to ensure data accuracy and integrity while minimizing write offs.
• Maintain assigned company vehicle, credit card(s) and other business accounts in compliance with company policies and procedures.
• Contribute to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives.
• Conduct meetings with all employees within the assigned team(s) on a routine basis; highlighting current business, equipment status, development opportunities, and/or future business plans.
• Managing training and development for all employees within the assigned team(s); ensuring field service continuity at all times.
• Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
• Provide technical guidance.
• Assist with various projects as assigned.
• Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Benefits

• medical, dental, and vision insurance
• a 401(k) with company match
• paid time off
• parental leave
• potential for performance-based bonuses depending on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager