Manager, Field Services
About The Position
Power your future with Qualus in our Specialized Field Service department as a Field Service Manager. The Manager of Field Services will be accountable for leading and directing project teams within a defined Field Services region of Qualus. This position will report directly to the Area Manager, Field Services, or General Manager in regions where an Area Manager may not be present. Where an Area Manager’s assigned region inhibits proper team and client support due to geography or other reasons, a Manager of Field Services position may be created to bridge that gap. A person in this role will provide an appropriate level of support for a defined group of teams within a geographic area, as ordained by the Area Manager of that region.
Requirements
- 5 + or more years of experience in a Protection and Control Testing and Commissioning Field Role or Apparatus Testing and Repair Field Role
- 5 + or more years of experience in management, within the power sector.
- Excellent demonstrated communication (verbal and written), people, and organizational skills
- Demonstrated successful experience in field supervision and leadership to guide and direct employees to successful outcomes for project execution.
- Strong leadership and interpersonal skills to manage employee relations and change management initiatives.
- Strong technical understanding of protection and control fundamental concepts and/or electrical apparatus and test practices for electric utilities and power systems.
- Safety, Quality and Human Performance focused
- Valid driver’s license and a good driving record
Nice To Haves
- Experience is desirable in any of the following related areas: substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, Project Management, Power Systems, Power Generation, or Utility Management
Responsibilities
- Lead, Manage and Hold Staff Accountable.
- Act as extension of Area Manager to implement Field Services Organizational Policies & Strategies
- Ownership of assigned Service area Safety Performance
- Perform Quality Safety and Human Performance Observations in the field
- Mentor and lead field service supervisors and staff
- Provide scheduling oversight for projects in assigned region
- Collaborate with training team to provide training program in assigned region, internal and external
- Collaborate with Project Management to ensure projects remain within budget
- Liaison with client management and ensure satisfaction of work performed
- Execute effective weekly level 10 meeting attendance on behalf of Area Manager as needed
- Establish effective and healthy Client Relations
- Assist / Write estimates and respond to bids for assigned region/clients as needed
- Collaborate with recruiting and make hiring decisions for the assigned region
- Assign projects to field service staff
- Organize and facilitate regular team meetings within the MoFS area, and effectively raise awareness of issues for resolution and communicate organizational updates and resolutions effectively through the assigned region
- Other responsibilities and assignments as may uniquely arise within the region.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short- and Long-Term Disability coverage
- Retirement Savings Plans (including employer matching where applicable)
- Flexible Spending and/or Health Spending Accounts
- Employee Assistance Programs (EAP)
- Parental Leave
- Paid Time Off
- Company Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
