Manager, Field & Marketing Operations (Speaker Bureau)

Rhythm Pharmaceuticals•Boston, MA

63d•Hybrid

About The Position

This position is part of the Field & Marketing Operations organization, who provides operational support to the North America organization, including Brand Teams, customer-facing roles and other non-Commercial functions. A primary responsibility for this role will be to act as the manager for all aspects of Speaker Bureau planning, development, and execution in line with strategic brand objectives. The role will require management of the following key areas: Speaker Bureau logistical coordination, planning and implementation, and cross functional matrix management. This individual will serve as the primary liaison with the field teams for speaker bureau programs, and with brand and internal teams for peer-to-peer activities. In addition, this Manager will provide logistical planning, execution and onsite support for national and regional congress symposia. The manager will be responsible for symposia logistics for all conferences as well as any additional meetings that may arise. This role will report into the Associate Director, Field & Marketing Operations.

Requirements

Bachelor's degree and/or combination of education and relevant work experience
5+ years' experience in administration and management of commercial operations logistics (across meetings, speaker bureaus and/or congresses) within the commercial operations department in a pharmaceutical company or primary service provider for a pharmaceutical company, rare disease is a plus
2+ years of project management or coordinator experience within the peer to peer, medical education, and/or speaker bureau industry for life sciences
2+ years of experience as a speaker bureau coordinator or meeting planner working within the pharmaceutical industry
Experience managing vendor partners/consultants and leading project teams to achieve milestones and objectives
Strong Understanding of PhRMA Guidelines and Sunshine Act
Proficiency in Microsoft Office application skills including but not limited to (Outlook, PowerPoint, Word, Excel, Teams) and other systems such as Salesforce, Veeva PromoMats, with strong computer experience.
Proficiency in utilizing technology to optimize business operations and support cross-functional initiatives. Able to discover, learn and leverage digital tools and platforms to drive strategic decision-making and enhance team productivity.
Results-driven with a high sense of urgency and accountability: ability to meet business objectives, deliverables, and timely completion of initiatives with a cross-functional team
Effective planning, organizational, and prioritization skills; able to achieve established deadlines
Demonstrated program ownership and consistent delivery on commitments
Strong interpersonal skills and ability to effectively collaborate with external experts, cross-functional partners, field-based teams.
Ability to work independently
Up to 30% travel
Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs. This role includes travel.

Nice To Haves

5+ years' experience in administration and management of commercial operations logistics (across meetings, speaker bureaus and/or congresses) within the commercial operations department in a pharmaceutical company or primary service provider for a pharmaceutical company, rare disease is a plus

Responsibilities

Manage all aspects of the speaker bureau coordination, such as venue selection, travel, materials, and technology and execution, serving as the primary contact for speakers, field teams, internal departments, vendors and attendees
Organize and manage the implementation of speaking engagements and speaker bureau programs, and related training, ensuring compliance with company policies, standard procedures and business rules
Implement metrics plans and optimization; manage quarterly business reviews of programs
Ensure all speaker programs adhere to regulatory guidelines (e.g., FDA, PhRMA, Sunshine Act)
Manage documentation, expense tracking, and reporting for transparency and audit readiness
Collaborate with Legal and Compliance teams to update policies and procedures
Create marketing materials for the field teams/HQ to promote the programs
Supervise and handle financial disbursements to speakers and vendors for programs
Partner with Medical Affairs, Marketing, Sales, and Events teams to align speaker bureau activities with strategic goals
Serve as point of contact for speaker-related inquiries and issue resolution
Provide regular updates and performance metrics to leadership
Key logistical contact for HCP, KOL and advisory activities at the conference(s)
Create marketing materials for the field teams/HQ to promote the activities, where allowed
Lead product theaters at key congresses (materials, invitations, speaker management)
Optimize organizational presence and key customer engagements through coordination with internal partners (i.e., Brand, Sales, Medical)
Serve as the onsite liaison between Rhythm and the Associations. The requirement would be to attend all Rhythm events that required support
Collaborate and contribute to special projects needed
Potential to work cross functionally with the marketing team on Advisory Board logistics, North America Meeting Planning, POA Meetings, etc.