Manager - Field Change Management

Ameriprise Financial Services, LLC•Minneapolis, MN

11d•$98,000 - $122,000

About The Position

Responsible for driving results by executing change management plans for Advice & Wealth Management (AWM) field change initiatives. This includes working with AWM business partners/implementation to develop plans, capture execution planning milestones to coordinate communication, training, support, program/technology roll outs, and executing against these milestones.

Requirements

Bachelors degree or equivalent and minimum 5-7 years relevant experience
Ability to work independently on initiative while also comfortable working with a team to drive results
Ability to create and implement change, drive results, and hold other accountable
Outstanding relationship management, negotiation, and collaborating/influencing skills in dealing with all levels and through various communications
Demonstrated ability to influence colleagues at same band level and higher in the organization
Proven project management skills, with the ability to take an initiatives from concept to deep execution, to follow-through and measurement

Nice To Haves

Desire and proven ability to work in a fast-paced environment, with the need to balance multiple deliverables and competing timelines consistently
Familiarity/knowledge of Ameriprise Financial field organization and advisor job, including business drivers, policies, and processes
Experience at Ameriprise executing in and working with both corporate and field audiences
Ability to create and execute with appropriate autonomy
Strategic focus with ability to translate vision into tactical actions

Responsibilities

Partner with key business, field leadership, communications, training, and other stakeholders to develop field change strategies for assigned projects
Create pilot/implementation plans and work closely with field members and field facing resources to ensure execution of initiatives and pilots.
Manage detailed tactical implementation plans ensuring dates are met and initiative is implemented on time
Work with business partners to evaluate the level of change a program/initiative will have in the field.
Monitor implementation plans to ensure prioritization of key initiatives and dates, bundling and coordination of like-projects for greater field uptake, development of implementation strategies and follow-up mechanisms, which determine required resources and corporate office contacts to successfully execute plan