Manager, Falcon Complete (Remote)
About The Position
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Manager, Falcon Complete will lead a team of Agile Delivery Leads and Senior Agile Delivery Leads supporting the Falcon Complete organization. This role is responsible for building and scaling agile practices, driving operational excellence, and ensuring successful delivery of major initiatives across multiple business units. You'll partner closely with Falcon Complete leadership to mature agile processes, develop team members, and remove organizational impediments. This is a hands-on leadership role that requires both strategic thinking and tactical execution to support high-performing agile teams.
Requirements
- Bachelor’s degree in Cybersecurity, Engineering, Business Administration, or related disciplines
- 8+ years of experience in agile delivery, technical program management, or technical project management roles
- Exceptional leadership, communication, and stakeholder management skills with ability to influence at all organizational levels
- Strong strategic thinking combined with hands-on execution capabilities
- Experience with agile metrics, KPIs, and data-driven decision making
- Proven track record of building and scaling agile teams and practices in complex, fast-paced environments
- Expert knowledge of Atlassian tools (JIRA, Confluence) and agile methodologies (Scrum, Kanban, SAFe)
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Nice To Haves
- People management experience, including leading, coaching, mentoring, and/or performance management
- Experience in cybersecurity or SaaS organizations
- Advanced agile certifications (CSM, A-CSM, PSM II/III, SAFe Program Consultant, or similar) and/or Advanced Project/Program Management certifications (PMP, or similar)
- Experience as a Jira global admin with expertise in scheme management, permission configurations, automation, advanced plugins, and enterprise-wide governance
- Background as a practicing Project Manager, Program Manager, Scrum Master, or Agile Coach
Responsibilities
- Build, lead, and develop a high-performing team of Agile Delivery Leads and Senior Agile Delivery Leads through effective hiring, coaching, mentorship, and timely feedback via recurring 1:1s and bi-annual goal setting and performance evaluations
- Partner with Falcon Complete senior leadership to define agile transformation strategy, manage and maintain the strategic roadmap, and ensure team execution aligns with broader business objectives
- Provide strategic direction for technical tooling and process architecture, empowering your team to implement scalable workflows, automation frameworks, and reporting solutions
- Establish team performance metrics, conducting regular reviews with leadership to demonstrate value delivery and identify optimization opportunities
- Champion organizational change management initiatives, advocating for agile best practices and securing executive buy-in for process improvements
- Cultivate strategic relationships with cross-functional leaders and stakeholders to align agile delivery capabilities with evolving business needs and remove systemic blockers
- Track team and organizational OKRs, providing regular progress updates to leadership and ensuring alignment between tactical execution and strategic outcomes
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
- health insurance
- 401k
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
