Manager, Fair and Festival Operations

Pacific National Exhibition • Vancouver, BC

2d • Onsite

About The Position

The Manager of Fair and Festival Operations is responsible for leading cross-functional teams in the creation and execution of large-scale, internally produced events such as the annual Summer Fair as well as live entertainment events such as concerts, sporting events, and trade shows. They will drive business development while demonstrating effective project planning and processes to manage milestones, timelines, budgets, and priorities while working directly with complex matrixed teams and external partners. The PNE is looking for a collaborative, self-starter to take on the role within the Event Operations Team at the PNE. They will be responsible for planning and executing a wide range of live events and will be responsible for all event day deliverables. This individual will work closely with many departments within the organization to ensure a seamless event experience for PNE clients and guests.

Requirements

• 4-6 years of experience in the live events industry
• Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience
• Must be able to work an event-based work schedule which includes weekends, late nights, extended hours and extended workweeks.
• Proven record of building strong relationships with the general public, industry partners and internal and external business stakeholders
• Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines
• Knowledge of the planning, production, and management of major events within the entertainment industry
• Successful candidates must undergo a Criminal Record Check
• Detail-oriented
• Strong organizational skills
• Eager self-starter
• Motivated by fast-paced environments
• Skilled at problem-solving
• Effective communicator
• Committed to striving for excellence
• Time Management Expert

Nice To Haves

• Experience working in a similar venue is considered an asset
• Knowledge of Momentus system is considered an asset.
• Experience with production and technical personnel is considered an asset
• Knowledge of CAD and/or Ungerboeck/Momentus system is considered an asset.
• Ability to create planning documents and tools to efficiently execute events

Responsibilities

• Assist with project management of the annual summer Fair, including facilitation of cross functional planning meetings and working group meetings and site layout planning (booking meetings, agendas, minutes, action item follow through etc.).
• Oversee functional resource planning and execution for event rentals such as fence, tents, trailers and golf carts.
• Oversee the Fair credential program, ensuring accurate allocation and distribution of credentials for vendors, suppliers and contractors.
• Plan and facilitate entertainment and programming such as touring exhibits, activations and onsite experiences.
• Monitors local cultural activity looking for opportunities to develop exhibits, participatory programs and new relationships adding to the mix of Fairtime activity.
• Management of the Fairtime exhibition space sales and exhibit set-up activities for the 400,000 square feet of Fairtime indoor exhibition space, outdoor market spaces and food concessions.
• Oversee the administration and processing of exhibit space applications and contracts.
• Update exhibitor accounts: process exhibitor agreements, track payments, manage contracts and maintain records and reports.
• Oversee all credential requirements (IDs, passes, parking) for vendors
• Liaise with exhibitors regarding space allocations on site, outstanding contracts, payments, and other related documents.
• Oversee concessionaire point of sale operations and act a support resource for external vendor group
• Develops budget requirements and maintains control of the Fairtime exhibition space sales portion of the department budget.
• Prepares floor plans of all buildings and outside grounds; recommends changes to layouts.
• Plan and execute a wide range of PNE events including but not limited to concerts, festivals, sporting events, community events and tradeshows
• Develop and actively manage positive relationships with production managers, tradeshow producers, concert promoters and other PNE stakeholders
• Act as the venue representative on event days by managing client requests and troubleshooting operational issues
• Coordinate staffing levels, public safety, facility maintenance, load-in, load out and all other event operations
• Ensure adherence to venue policies and procedures with respect to health and safety, alcohol management, customer service, and labour management
• Ensure venues are prepared in accordance to contract requirements and client expectations
• Create production schedules, timelines, event specs using Momentus system other event planning material
• Work closely with the Ticketing Department on the event build, venue configuration and other ticketing matters
• Assist the Sales Department with event billing and settlement procedures

Benefits

• Opportunity for free or discounted tickets to shows, events, sports games, and much more
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
• Competitive compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees