(USA) Manager, Facility Services
About The Position
Walmart is expanding its workforce and is actively recruiting for a Manager, Facility Services. This role oversees multiple projects by defining the scope of work and project objectives; establishing project activities, deliverables, milestones, and timelines; coordinating planning activities and assembling management plans; tracking changes to plans and ensuring resolution of critical issues; managing the governance of project plans; identifying resources needed for project completion; monitoring budgets and costs for projects; and delivering presentations, status reports, and other project documentation to stakeholders at regular intervals. The role also directs processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance, and workflows; evaluates key business components to assess current performance baselines; identifies areas of improvement; edits existing processes and develops improvement solutions; ensures program processes are simple and executable with manageable rollout plans; consults with cross-functional teams to get alignment on improvement solutions; ensures process is sustainable for future use; and communicates changes and solutions to key stakeholders to get buy-in and drive behavior change. Additionally, the Manager, Facility Services manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies and procedures; ensuring proper controls, tools, and materials are present to enhance behavior change; partnering with stakeholders to ensure alignment and support of the processes; monitoring program performance concerning metrics; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions. This role also drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Finally, the role provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and ensuring belonging awareness. The Manager, Facility Services also promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy. This role ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
Requirements
- Bachelor’s degree in Engineering, Construction Management, Architecture, Business, Management, or related field and 4 years' experience in facilities management, construction management, engineering, or related field OR 6 years' experience in facilities management, construction management, engineering, or related field.
Nice To Haves
- Managing project budgets
- Supervisory experience
- Masters: Business Administration
Responsibilities
- Oversees multiple projects by defining the scope of work and project objectives.
- Establishes project activities, deliverables, milestones, and timelines.
- Coordinates planning activities and assembles management plans.
- Tracks changes to plans and ensures resolution of critical issues.
- Manages the governance of project plans.
- Identifies resources needed for project completion.
- Monitors budgets and costs for projects.
- Delivers presentations, status reports, and other project documentation to stakeholders at regular intervals.
- Manages content management initiatives by evaluating and prioritizing content requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating with the team to develop and implement intra-net content; providing guidance to the team on platform functionality, communication approaches, and content quality standards; ensuring content and digital communications methods align with content governance standards; auditing and tracking content variables; and adapting content and digital communication methods to resolve audit concerns.
- Directs processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance, and workflows; evaluates key business components to assess current performance baselines; identifies areas of improvement; edits existing processes and develops improvement solutions; ensures program processes are simple and executable with manageable rollout plans; consulting with cross-functional teams to get alignment on improvement solutions; ensuring process is sustainable for future use; and communicating changes and solutions to key stakeholders to get buy-in and drive behavior change.
- Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies and procedures; ensuring proper controls, tools, and materials are present to enhance behavior change; partnering with stakeholders to ensure alignment and support of the processes; monitoring program performance concerning metrics; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions.
- Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
- Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and ensuring belonging awareness.
- Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy.
- Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
Benefits
- Incentive awards for performance
- 401(k) match
- Stock purchase plan
- Paid maternity and parental leave
- PTO
- Multiple health plans
- Vision & dental plans for you & dependents
- Walmart discount
- Work vehicle and tools provided
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Live Better U education benefit program (for full-time and part-time associates)
- Pay during military service
- Paid time off - to include vacation, sick leave and parental leave
- Short-term and long-term disability
- World-class training
- Performance bonuses (annual or quarterly)
- Stock options
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
