Manager, Facility Revenue

Pilot Company•Knoxville, TN

About The Position

The purpose of this job is to assist in team leadership and manage categories of service offerings with the goal of increasing gross profit dollars and building strategic advantages for the company.

Requirements

High school diploma or equivalent certificate required
Bachelor’s degree in business or related field of study required
Minimum three years category management preferred
Minimum two years of managing people preferred
Intermediate Microsoft Office skills
Ability to think strategically and analytically in day-to-day decisions and long-range planning
Ability to manage multiple tasks simultaneously and mentor others on the team to do the same
Ability to work independently or collaboratively on tasks
Strong and effective written and verbal communication and presentation skills
Ability to model agility and work effectively in a fast-paced, frequently changing business environment
Ability to adapt to new technologies

Responsibilities

Develop annual and multi-year category plan; write and present annual budget plan to senior team
Review and report out on categories monthly and yearly performance to include financials, key performance indicators and underlying trends.
Maintain in-depth knowledge of all contracts and obligations to ensure that both Pilot Flying J (PFJ) and vendor adhere to the agreed-upon term and spirit of the contract or agreement
Manage commercial aspects of category to include: pricing, marketing, offering and network placement
Improve operational aspects of category to include: team processes, technology and expenses
Develop relationships with customers and suppliers as needed to grow categories
Visit stores to engage customers and team members in category feedback on products
Attend industry events and conferences to learn latest technology, trends and make connections
Lead vendor process including review of new products, business planning, cost negotiations and RFP execution
Study industry and category trends to support planning and development process
Supervise direct report; coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure compliance with rules, regulations, policies, and procedures
Complete other duties as assigned