Manager - Facility Operations
Bally's Chicago•Kingsbury, NV
•Onsite
About The Position
This role is responsible for overseeing the daily operations, maintenance, repairs, and overall performance of facilities across the casino property. The Manager of Facility Operations will lead a team, implement preventive maintenance programs, ensure cleanliness and safety of all areas, and manage various projects and vendor relationships. This position requires a strong understanding of building systems, maintenance practices, and regulatory compliance, while fostering a culture of safety and excellent guest service.
Requirements
- Working knowledge of HVAC, electrical, plumbing, mechanical, fire/life safety, building automation, kitchen equipment, utility systems, and general building repairs.
- Experience with preventive maintenance programs, work order systems, vendor management, budgeting, purchasing, inventory control, and project coordination.
- Ability to read and interpret safety rules, operating manuals, technical documents, blueprints, maintenance schedules, and regulatory requirements.
- Strong communication, leadership, problem-solving, prioritization, and decision-making skills.
- Proficiency with Microsoft Office and computerized maintenance management systems preferred.
Responsibilities
- Oversee daily facilities operations, maintenance activities, repairs, inspections, cleaning support, grounds maintenance, and building system performance across the casino property.
- Manage, schedule, train, coach, and evaluate maintenance technicians, facilities staff, environmental services support, and contracted service providers as assigned.
- Develop, implement, and monitor preventive maintenance programs for HVAC, electrical, plumbing, mechanical, fire/life safety, kitchen, laundry, gaming support, and other critical systems.
- Ensure the casino floor, guest-facing areas, restrooms, exterior entrances, parking areas, employee areas, and back-of-house spaces are maintained in a clean, safe, attractive, and operational condition.
- Respond promptly to emergency maintenance requests, equipment failures, safety hazards, utility interruptions, and guest or department service needs.
- Coordinate repairs, renovations, construction, remodeling, and capital improvement projects while minimizing disruption to casino operations and guest experience.
- Manage vendor relationships, obtain estimates, review bids, monitor contractor performance, and ensure work is completed safely, on time, and within scope.
- Maintain accurate records of work orders, inspections, equipment service, warranties, inventory, purchase requests, permits, compliance documentation, and maintenance logs.
- Prepare and monitor departmental budgets, labor costs, operating expenses, supplies, equipment purchases, and capital requests.
- Ensure compliance with applicable OSHA requirements, fire/life safety standards, building codes, environmental regulations, gaming property policies, and internal control procedures.
- Partner with Security, Risk Management, Human Resources, Gaming Operations, Hotel Operations, Food and Beverage, Environmental Services, and other departments to support safe and efficient property operations.
- Promote a culture of safety, accountability, urgency, professionalism, and exceptional internal and external guest service.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
