Manager, Facility Innovation & Technical Insights
About The Position
The USTA’s Tennis Venue Services (TVS) team supports tennis facilities nationwide with grant funding and consultative services aimed at making tennis facilities a best-in-class destination. In this role, you will join the TVS team in driving the strategy, knowledge, and innovation surrounding the development and improvement of tennis court infrastructure. You will facilitate the peer review of construction documents for tennis court infrastructure projects, regularly report on key process milestones, and identify opportunities for workflow improvement. You will also coordinate the delivery of Park Agency Tennis Assessments for park and recreation agencies nationwide.
Requirements
- 2–4 years of professional experience in technical project management, with demonstrated success organizing complex workflows, tracking multi-step deliverables, and creating detailed project documentation.
- Proficient in Google Workspace, including Docs, Sheets, Forms & Slides
- Proficient in project management software and other data analytics programs as needed
- Highly team-oriented, personable, responsive, independent, organized, and a proactive problem-solver
Nice To Haves
- Familiarity with public parks or municipalities is a plus.
- Working knowledge of tennis and organizations within the tennis ecosystem.
Responsibilities
- Oversee the pipeline for the technical review of projects in the USTA’s TVS grant program.
- Manage the distribution of technical tasks, ensuring tasks are distributed efficiently and that each task includes the proper documentation for review.
- Establish and accurately report on key TVS technical pipeline metrics.
- Monitor projects for compliance with TVS grant criteria and track frequently occurring issues.
- Develop a national repository of technical standards and resources regarding the construction and maintenance of tennis facilities.
- Manage the USTA Park Agency Tennis Assessment (PATA) program, a consultative service designed to help park agencies improve the delivery of tennis in their community.
- Collaborate with key partners to lead the administration of PATA within key park agencies.
- Establish and accurately report on key PATA metrics.
- Support research and development initiatives that invite innovation within tennis infrastructure.
- Stay abreast of standards, industry recommendations, and specifications for tennis court infrastructure.
- Work directly with relevant parties on any initiatives as assigned (i.e., engineers, designers, court contractors, vendors/manufacturers, facility owners/operators, parks professionals).
Benefits
- Medical, dental, vision
- Access to doctors virtually
- Flexible spending account to manage your health and dependent care expenses
- Life and disability insurance
- Generous paid time off policy - including vacation, sick, personal, and paid holidays
- Parental leave
- Two paid recesses
- 401(k) with employer matching (up to 6.5%)
- Promotional and growth opportunities
- Learning and Development programs to learn on the job
- Up to $7,000 for tuition reimbursement per academic year
- Mental health and meditation benefits
- Personalized health management program
- Pet insurance
- Commuter benefits
- Identity theft protection
- Discounts with our network of partners
- Fun events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
