Manager: Facilities

Mayer Brown LLP•Washington, DC

6d•$126,000 - $167,000•Onsite

About The Position

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Office Services department in our Washington, D.C. office, as a Manager: Office Services. The Manager: Facilities is responsible for the strategic management of the DC office’s Facilities department. Oversight includes day-to-day supervision of the team in the Washington, DC office, strategic leadership of the ongoing needs of the space, and long range planning for the office.

Requirements

Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
Minimum 10 years management and supervisory experience in a law firm or professional setting.
High proficiency in Microsoft Office products, specifically Outlook and Excel
Experience with ticketing platforms: ServiceNow and/or BigHand
Programming lighting controls/familiarity with systems with this capability
HVAC performance, installation, and capital replacement
Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
Ability to work under pressure, meet deadlines with shifting priorities
Must be a self-starter with a high level of initiative
Strong customer service skills, able to anticipate needs and exercise independent judgment
Strong attention to detail, organizational skills and the ability to handle multiple projects
Maintains confidentiality and exercises discretion
Exercises solid strategic thinking and problem-solving skills
Demonstrated leadership and supervisory experience
Operational budget analysis and recommendations
Conducts analysis of staffing levels and participation in the recruitment process
Able to determine and implement change processes to improve workflow efficiencies
Process- and service-oriented with strong leadership and project management skills
Able to set priorities and delegate in an efficient manner

Responsibilities

Liaise between the on-site facilities team and the Director of Administration
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround
Laise and collaborate with varying Business Services teams in the DC office in support of effective use of the DC office space
Oversee general office operations to include: overall physical appearance cleanliness of the space, preventative maintenance, wood maintenance, door repairs, vendor management, repairs, building security system, lighting controls, temperature issues, construction projects for the firm, furniture requisitions, maintenance contracts for the space and mechanical systems space modifications, and more
Serve as a member of the Firm’s Critical Response Team in the event of any emergency
Contribute to/lead Risk Management tabletops and Business Continuity planning
Act as security liaison for the employees of the firm with the Washington Metropolitan Police
Monitor employee work areas as needed to maintain the overall appearance of the office
Manage and send office-wide communications related to office facilities issues in the DC office
Develop and maintain safety procedures for the office in the event of an emergency evacuation
Coordinate the new hire process with the Director of Administration and Human Resources department regarding set-up prior to arrival and transition into the Firm
Work with firm employees regarding ergonomic issues and concerns
Maintain current knowledge of and ensure compliance with all OSHA requirements and regulations, and educate employees to ensure they are operating in an ergonomically correct work environment
Coordinate and implement internal office moves via the Facilities team
Oversee comprehensive inventory of the Firm’s capital assets including art work, equipment and furniture
Assist Human Resources with the security aspect of employee terminations when required, including witnessing the conversation between employee and manager, escorting the employee to their office and monitoring items being removed from the office to ensure that proprietary work product is not removed or destroyed
Ensure operational processes and procedures are updated, implemented, followed within the Facilities departments
Liaise with Facilities and Office Services Management counterparts in other offices to share best practices and leverage vendor opportunities
Prepare and manage annual budgets for occupancy, facilities, and office-wide capital improvements; including business plan preparation, cost analysis, and budget reporting
Establish and maintain asset tagging program for inventory best practice
Oversee the personal property tax return inventory, including updating with disposals
Performs other duties as assigned or required to meet Firm goals and objectives