Manager, Facilities Operations

Co-operators • Toronto, ON

6d • CA$91,058 - CA$141,000 • Hybrid

About The Position

The Manager, Facilities Operations provides leadership and will be responsible for managing and coordinating all Facilities Operations, Print Document Management, Mail and Courier services for the Corporate locations. They will have extensive Facilities Management knowledge and expertise in all building and equipment operations, service agreements, business practices and processes that support the organization and Real Estate and Workplace Services team. This position will establish goals, partnerships with key internal and external stakeholders and vendors to ensure alignment, support, compliance is in place for all corporate locations and Sovereign's corporate locations.

Requirements

• Completed a post-secondary in Business Administration or a relevant degree including 5-7 years' related experience in Facilities Management & Operations.
• Demonstrated experience building and leading a team and have a working knowledge of effective management practices, team development approaches and group dynamics.
• Completion of OHSA 1 & 2 (Occupational Health and Safety Act) designations, WHMIS (Workplace Hazardous Materials Information System) certification.
• Knowledge of AutoCAD (Computer Aided Drafting) and Voice and Data Networking.
• Proficiency in English.

Nice To Haves

• Completion or pursuing Facility Management Professional (FMP) or Certified Facilities Management (CFM) from International Facility Management Association (IFMA) is an asset.
• French is an asset.

Responsibilities

• Responsible for managing and coordinating all Facilities Operations services for corporate office locations including building operations, vendor & landlord relationships, mail, courier, document management, security, cleaning, furniture & equipment, ergonomics, moves, food services.
• Lead and engage team to deliver strategic objectives through the evolvement of effective coaching and mentoring, identifying, and developing emerging talent, and fostering an innovative, collaborative, and agile culture.
• Participate in the development of the Enterprise Facilities Operations budget process. Accountable for preparing, administering, and managing the Operations budgets for applicable locations.
• Develop sustainable procedures and processes that will increase efficiency, improve alignment, and reduce overall waste and expenses.
• Responsible for managing facilities service vendor relationships and landlords, ensuring service, pricing and sustainable expectations are in place and met with all parties.
• Ensure purchasing practices are in accordance with Enterprise Procurement policies and objectives.
• Coordinate, test, assess, and communicate business continuity plans, sites and procedures associated with all Facilities Operation functions. Develop safeguards, implement recovery procedures, and educate staff to respond appropriately in case of unforeseen operations disruption.
• Manage confidentiality, security, retention, destruction, and control of information, ensuring compliance with regulations and requirements.
• Oversee the administration of the Records Management Program, including planning and administering the storage of active, inactive, and off-site records.
• Thorough knowledge of Health and Safety regulations, precautions and requirements related to office safety programs, usage of buildings and facilities.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community
• Competitive salary and incentive programs
• Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree