Manager, External Affairs

Charter School Growth Fund

1d•$75,000 - $85,000•Remote

About The Position

The Charter School Growth Fund (CSGF) is a leading nonprofit venture philanthropy fund dedicated to identifying the nation’s best public charter schools, investing in their expansion, and helping to increase their impact. CSGF operates with the same strategies, discipline, and focus as a venture capital firm by awarding multi-year grants and loans to talented education entrepreneurs building networks of high-quality charter schools that enroll traditionally underserved students. CSGF is seeking a full-time Manager, External Affairs to serve on the External Relations team. This role reports to the Managing Director of Policy, Communications, and Advocacy (PCA), with a dotted-line relationship to the Managing Director of Investor Relations (IR). The Manager, External Affairs plans, owns, and drives high-quality execution across CSGF’s most visible external communications and investor-facing content — including the Annual Investor Report, issue briefs, social media strategy, and executive communications. This is an individual contributor role that operates at the intersection of content, creative strategy, and project management. The ideal candidate designs and executes CSGF’s social media presence independently, owns complex multi-stakeholder workstreams end-to-end, and brings strong judgment and initiative to solve problems as they arise. They are a skilled written communicator who produces compelling, high-quality work with minimal oversight and takes pride in delivering results that advance CSGF’s mission and strengthen its relationships with investors, portfolio members, and the broader charter sector.

Requirements

Deep commitment to CSGF’s mission and passion for K-12 education; excitement about expanding access to excellent public charter schools for underserved students.
Exemplary written communication skills: synthesizes complex information into clear, compelling narratives; demonstrates consistently high-quality, accurate work across diverse content types including reports, investor briefs, and executive communications.
Strong ownership and project management: plans, designs, and independently executes multiple high-stakes, time-sensitive workstreams; proactively identifies dependencies and risks, develops process-level solutions, and manages well upward to ensure team meets ambitious outcomes.
High attention to quality and detail: sets a high bar for accuracy in written work and data analysis; navigates ambiguity and incorporates feedback from multiple stakeholders without compromising quality or timelines.
Demonstrated expertise across social media platforms (LinkedIn, X, Facebook, Instagram) and design tools (Canva, Adobe Express); proficiency with Boolean search codes and media monitoring tools.
Motivated to build relationships and influence teammates and senior leadership to take action; proactively communicates project status, risks, and recommendations across cross-functional teams.
Experience with Salesforce or similar CRM platforms.
Bachelor’s degree required.
3–7 years of relevant experience in communications, content strategy, journalism, or a related field; experience in education, nonprofit, or social sector strongly preferred.
Demonstrated experience owning high-visibility content deliverables — such as annual reports, investor communications, or editorial publications — with evidence of strong stakeholder satisfaction and on-time delivery.
Proven ability to design and execute social media strategy, with measurable impact on audience growth and engagement.
Experience with AI tools (i.e. ChatGPT, Claude, etc.) in building reports, conducting research, analyzing data, creating dashboards, etc. to maximize efficiency while ensuring high-quality, accurate information

Responsibilities

Own the development of CSGF’s Annual Investor Report — managing the full project plan, identifying key themes, drafting narrative content, and setting the vision for data visualizations; coordinates with internal stakeholders and external contractors to deliver a compelling, high-quality report on time.
Develop and produce investor-facing content, board materials, and executive communications in close partnership with senior leadership, including ghostwriting support for key organizational communications.
Partner with cross-functional teams and senior leadership to maintain a consistent editorial voice and narrative across all external-facing and investor-facing materials.
Design and execute CSGF’s social media strategy across all platforms (LinkedIn, X, Facebook, Instagram,etc.) — developing and publishing timely content, amplifying portfolio member contributions, and engaging in real-time with relevant sector conversations.
Track, analyze, and report on social media performance metrics; use data-informed insights to continuously improve content strategy, platform approach, and significantly increase audience engagement, including supporting Seed applicant pipeline and podcast outreach goals.
Drive the identification, development, and maintenance of issue briefs that provide timely, succinct updates on topics of greatest interest to CSGF’s external stakeholders.
Own and continuously improve team systems and knowledge management processes that enable the External Relations team to operate efficiently and deliver high-quality work.
Monitor media coverage of CSGF and portfolio members and produce two annual reports analyzing media trends and coverage quality to inform CSGF’s communications strategy.
Execute graphics design, microsite development, short-form video editing, and list management in support of external communications deliverables.
Coordinate with external contractors and internal CSGF teams to connect portfolio members with fundraising resources and skill-building opportunities that advance their organizational capacity.