Manager, Executive Office

University of Maryland Medical System•Glen Burnie, MD

About The Position

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team. Job Summary The Executive Office Manager plays a critical role in ensuring the smooth and efficient operation of the Executive Office. Reporting directly to the Chief of Staff, this position provides high-level administrative support to the President and Chief of Staff while overseeing the team of Executive Assistants. The Executive Office Manager is responsible for managing workflows, maintaining operational excellence, and fostering collaboration across the executive team.

Requirements

Bachelor’s degree in Business Administration, Management, or related field.
Minimum of 5 – 7 years of experience in executive administration, office management, or related roles.
Exceptional organizational, communication, and interpersonal skills.
Proven ability to manage multiple priorities in a fast-paced environment.
High level of discretion and professionalism in handling confidential matters.
Proficiency with Microsoft Office Suite; experience with report writing and PowerPoint presentations.

Nice To Haves

Previous leadership experience
Leadership and team development
Strategic thinking and problem-solving
Operational excellence and process improvement
Strong written and verbal communication skills

Responsibilities

Provide comprehensive administrative support to the President and Chief of Staff, including calendar management, meeting coordination, and preparation of briefing materials.
Handle confidential and sensitive information with discretion and professionalism.
Develop and maintain processes to ensure the Executive Office operates efficiently and effectively.
Serve as the primary point of contact for internal and external stakeholders interacting with the Executive Office.
Oversee logistics for executive meetings, events, and travel arrangements.
Manage and mentor the team of Executive Assistants, ensuring alignment with organizational priorities and standards of excellence.
Establish clear roles, responsibilities, and performance expectations for the executive support team.
Foster a collaborative and high-performing team culture.
Partner with the Chief of Staff to implement strategic initiatives and special projects.
Ensure timely communication and coordination between the President’s office and other departments.
Provide support to the Board of Directors.