Manager, Event & Venue Management Workforce & Training

LA28 (Web) • Los Angeles, CA

2h • $88,000 - $115,000 • Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The Event Management team is responsible for leading the integrated event operational planning at the venue level for all competition and some major non-competition venues. The group is also responsible for managing and coordinating the negotiation of venue agreements, the collation and organization of venue-related documentation and data, and the maintenance of strong working relationships with all venue partners. At Games Time, the Event Management team leads and manages the event teams at venues, event delivery, venue communication, and venue issue resolution.

The Manager, EVM Workforce & Training is a dual-focus leadership role responsible for preparing the Event & Venue Management (EVM) Games-time workforce. This role manages two critical pillars: Workforce Planning & Strategy and Operational Training Development. The ideal candidate will combine expertise in workforce planning and instructional design with the operational agility required to prepare staff, contractors, and volunteers for flawless Games-time execution. This position will report to the Vice President, Event & Venue Management.

Requirements

• 5+ years of progressive experience in, Workforce Planning, or Training Management within a major sports & entertainment venue or a multi-event organizing committee.
• Data management skills in Excel and other tools to support tracking and reporting.
• Demonstrated success in developing, writing, and delivering multi-tiered training programs (professional, operational, and venue-specific).
• Exceptional public speaking, coaching, and storytelling skills, with the ability to confidently present to audiences of all sizes.
• Confidence working Learning Management Systems (LMS), and standard office productivity suites.
• Bachelor’s degree in Human Resources, Business Administration, Sport Management, Instructional Design, or a related field.

Nice To Haves

• Prior experience working within a sports organizing committee (e.g., Olympic/Paralympic Games, FIFA World Cup, or similar scale) is highly desirable.
• Direct experience working in or supporting active venue operations or event-day staffing plans.

Responsibilities

• Oversee and scale the end-to-end recruitment process for critical EVM leadership positions, including Event General Managers, Common Domain Managers, Back of House Managers, and the teams working in the Event Coordination Center and the Venue Operations Center.
• Lead the development of the EVM Workforce Plan, including staffing models, role profiles, and deployment strategies across venue clusters.
• Collaborate with Workforce and Venue Management teams to define Games-time staffing ratios, schedules, and requirements.
• Support recruitment planning for both paid staff and volunteers.
• Drive workforce integration within EVM aligned with Games-time venue hierarchies.
• Author and manage the design, development, and maintenance of all training materials for EVM teams, focusing on professional development, Role-Specific Training, and Venue Training.
• Design engaging learning content, including presentations, interactive exercises, self-guided manuals, train-the-trainer modules, and Just in Time Training - tailored to both paid staff and volunteers.
• Lead high-impact training workshops and briefings, preparing EVM leaders to train their respective teams.
• Collaborate with Functional Areas and EGMs to support their delivery of localized, venue training and orientation tours.
• Manage workforce communications and briefing processes.
• Oversee on-site training and support for venue EVM leaders during Games-time.
• Serve as EVM’s main liaison with Workforce, Learning & Development, and Volunteer Management.
• Partner with Event Visitor Services, Security, and Transport for coordinated operations.
• Support EVM milestones across Event Operations Planning (EOP) phases.
• Track KPIs to report on EVM workforce progress (across recruitment, on-boarding, professional development, testing exercises, and training), utilizing management dashboards to report readiness status to senior leadership.

Benefits

• The annual base salary range for this position is $88,000-$115,000.
• LA28 does not provide relocation assistance.
• LA28 is committed to providing reasonable accommodations to applicants and employees with disabilities.
• LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.
• LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.
• We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply.
• We assess applications based on relevant skills, education, and experience a candidate can add to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager