Manager Environmental Services - Aurora St. Luke's Medical Center FT Nights
About The Position
The Manager Environmental Services is responsible for managing and overseeing Environmental Services, Patient Transport, and Linen Distribution functions for assigned site(s). This role contributes to quality improvement activities by making suggestions for improvements in processes and supporting change efforts. The manager continually works toward increased efficiency using analytics and implementing industry best practices, ensuring department operations comply with infection prevention practices, policies, rules, regulations, and laws. They drive patient satisfaction, manage service level agreements, and lead department-level change initiatives. The position involves monitoring and evaluating process improvement initiatives to ensure successful outcomes. Additionally, the Manager performs human resources responsibilities for staff, including interviewing, selection, staff development, performance evaluations, compensation changes, conflict resolution, corrective actions, terminations, and employee morale. They are also responsible for developing and recommending operating and capital budgets, controlling expenditures, and adhering to the organization's Code of Ethical Conduct.
Requirements
- High School Graduate.
- Typically requires 5 years of experience in environmental services.
- Strong management and interpersonal skills.
- Excellent written and verbal communication skills and the ability to communicate effectively with all levels of team members and leadership.
- Proficiency in Microsoft Office Suite required.
- Excellent organization, prioritization, and time management skills.
- Work under and ability to manage stress.
- Critical thinking skills.
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
Responsibilities
- Manages and has accountability for Environmental Services, Patient Transport and Linen Distribution functions for assigned site(s).
- Contributes to quality improvement activities by making suggestions for improvements in processes and supports change efforts.
- Continually works toward increased efficiency using analytics and implementing industry best practice.
- Ensures department operations are compliant with infection prevention practices, applicable policies, rules, regulations (federal, state, local, and accrediting agencies) and laws.
- Stays current with legal, regulatory, and policy development affecting areas of responsibility.
- Drives patient satisfaction for department and site initiatives, ensures service level agreements are managed and maintained for internal customers.
- Leads department level change by planning, designing, and implementing change initiatives.
- Accountable for monitoring and evaluating process improvement initiatives, ensuring complete execution and achievement of intended outcomes.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
