Manager, Entertainment Relations

the USO•Arlington, VA

4d•Onsite

About The Position

The Manager, Entertainment Relations supports the Director of Global Entertainment in the development and implementation of USO entertainment with celebrity talent recruitment and industry relations. This position requires exceptional relationship-building skills, sound judgment, project management expertise, and the ability to manage multiple stakeholders and priorities in a fast-paced environment.

Requirements

Bachelor’s Degree in Communications, Marketing, Public Relations or related field.
5+ years work experience, preferably in a program/project support role in the sports or entertainment industry, including 1+ years in a supervisory capacity.
Relevant experience in a not-for-profit, multicultural, corporate and/or global organization preferred.
Working knowledge of music, TV, film, sports, and pop culture.
General awareness of complex cultural sensitivities of a variety of domestic and international locations.
Strong interpersonal, customer service and problem-solving skills.
Ability to interact with USO leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Ability to manage and influence external vendor relationships.
Demonstrated proficiency in written and oral communications.
Ability to communicate to a diverse audience at a variety of levels using multiple channels with diplomacy, tact and poise.
Ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
Knowledge of various software programs including but not limited to Microsoft Office Suite.
Prior experience using social media and online communication tools in a business environment preferred.
Willingness and ability to work non-standard hours and/or overtime as needed.
Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.
Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
Must be a strong advocate of the USO’s mission.

Nice To Haves

Prior experience using social media and online communication tools in a business environment preferred.

Responsibilities

Assist the Director, Global Entertainment Relations in program implementation and manage initiatives and activities that attract, secure and engage high profile celebrity talent for diverse USO programming worldwide and key USO storytelling and fundraising initiatives.
Participate in celebrity recruitment activities including but not limited to planning and implementation, coordinating, sourcing and fulfilling talent requests, and preparing and providing follow-up.
Manage a high volume of entertainment activities, including but not limited to talent/agent solicitation and procurement, in-kind donation classification and handling, distribution and reporting.
Interface with key internal stakeholders, external partners, and audiences as it relates to celebrity engagement requirements and commitments.
Provide talent guidance and assistance to regional teams, with a specific focus on coordinating emerging talent.
Prep program related briefings and electronic presentations including but not limited to strategic plans, work plans, meeting summaries, recruitment inquiries, internal offer letters, and talent confirmations.
Receive and respond to inquiries related to celebrity recruitment.
Maintain internal celebrity profile database.
Track progress on prospective talent requests and performance outcomes.
Research and monitor celebrity publicity trends, events and social media postings.
Maintain departmental knowledge databases, and prepare reports, briefings, and internal communications.
Organize and maintain electronic documentation.
Produce and prepare reports, updates and event metrics.
Assist with general administrative tasks including ordering, processing invoices, credit card reconciliation, procurement requisitions and expense reports.
As required, travel on in support of special events and USO tours in times of heavy volume.
Other duties as assigned.