Manager, Enterprise Procurement – Subcontractor Compliance & Risk

CVS Health•Hartford, CT
•$60,300 - $145,860•Hybrid

About The Position

CVS Health is seeking a results-driven Manager to join Enterprise Procurement – Subcontractor Compliance & Risk (SCR). In this role, you will advance SCR’s mandate to satisfy client contractual requirements with third-party subcontracted vendors in direct support of the Pharmacy Benefit Management (PBM) business. Positioned at the nexus of contracting, compliance, risk management, and third-party governance, you will ensure subcontracted vendor information is complete, accurate, and readily available to satisfy client contractual obligations, while strengthening enterprise risk management controls and enabling disciplined, execution-ready operational delivery. This role is well-suited for a professional who excels in fast-paced, highly regulated environments, brings confidence and sound judgment when leading through ambiguity, and can translate complex, high-stakes requests into clear, execution-ready outcomes. You will partner closely with PBM Legal, PBM Proposals, PBM Account Management, and PBM business owners, among other key stakeholders, serving as a trusted representative of Enterprise Procurement across cross-functional initiatives to help ensure SCR’s mandate—satisfying client contractual requirements with third-party vendors—is executed effectively and consistently.

Requirements

  • Minimum of 3 years of professional experience in a corporate environment with a focus on one or more of the following: vendor management, compliance/risk, contracting, and contract negotiation.
  • Bachelor’s degree from an accredited four-year college or university (required and verifiable).

Nice To Haves

  • Proven ability to prioritize, organize, and deliver across multiple concurrent workstreams while meeting aggressive timelines.
  • Strong analytical judgment and complex problem-solving skills, including the ability to identify root causes, evaluate tradeoffs, and drive practical, risk-informed solutions.
  • Highly developed investigative and research capability, including quickly locating critical facts, reconciling inconsistencies, and developing options when information is incomplete or difficult to obtain.
  • Demonstrated agility and resilience, including the ability to pivot from standard processes and adapt approaches to shifting business needs and urgent requests.
  • Exceptional collaboration and stakeholder management skills, with the ability to work effectively across cross-functional teams and maintain a consistent team-first mindset.
  • Strong professional presence and communication skills, including the ability to influence outcomes without direct authority.

Responsibilities

  • Serve as a subject matter expert for subcontracted vendor matters, providing clear, timely guidance on vendor-related questions and issue resolution.
  • Support PBM Account Management, PBM Legal, and PBM Proposal teams by developing and delivering clear, accurate, and timely responses for RFPs, PBM client requests, and other applicable due diligence activities related to subcontracted vendor matters.
  • Lead cross-functional intake and issue resolution by coordinating with internal subject matter experts to research and validate answers to client inquiries; provide proactive, executive-ready updates on progress, emerging risks, and recommended paths to resolution.
  • Collaborate with PBM business owners, PBM product owners and PBM program teams to identify, onboard, and track subcontracted vendors integral to PBM operations and client deliverables.
  • Develop and distribute targeted PBM client-specific subcontracted vendor lists as required, ensuring accuracy, timeliness, and completeness.
  • Lead client-specific projects spanning contract negotiation and execution, client approval workflows, and the completion of required state-specific documentation.
  • Engage directly with high-value clients as a trusted point of contact, providing clear, timely responses to inquiries regarding subcontracted vendor services, obligations, and delivery expectations.
  • Conduct pre-execution reviews of PBM client contracts to provide evaluation of operational feasibility, compliance and subcontractor-related risks, and surface potential red flags, with clearly defined mitigation strategies and recommended contracting positions.
  • Lead defined components of subcontracted vendor negotiations, including regulatory flow-down provisions and PBM client-mandated terms, ensuring requirements are unambiguous, enforceable, and operationally executable.
  • Collaborate closely with PBM Legal to maintain, update, and renegotiate Medicaid flow-down requirements as regulations, products, and client obligations evolve.
  • Interpret Medicaid requirements, special provisions, and applicable terms and conditions to ensure accurate flow-down of client and regulatory obligations to subcontracted vendors.
  • Draft, prepare, and perform rigorous reviews of various contract documents in accordance with CVS Health policies, standards, and contracting procedures, ensuring all PBM client-required subcontractor flow-down obligations are accurately incorporated, and clearly articulated.
  • Represent Enterprise Procurement and CVS Health with professionalism, discretion, and sound judgment in all internal and external interactions.
  • Demonstrate strong leadership behaviors by mentoring colleagues (as applicable), actively supporting continuous development of self and others, and addressing performance concerns constructively and consistently with CVS Health expectations.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources
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