Manager, Enterprise & Operational Risk Management

University Pension PlanToronto, ON
CA$85,600 - CA$135,600Hybrid

About The Position

Reporting to the Director, Enterprise Risk Management, and partnering closely with the Associate Director, Enterprise and Operational Risk Management, the Manager, Enterprise and Operational Risk Management will play a key role in advancing UPP’s enterprise-wide risk capabilities. This role supports the execution and continuous improvement of the organization’s Enterprise Risk Management (ERM), Operational Risk Management (ORM), and Business Continuity Management (BCM) programs, including crisis management. In this role, you will drive effective risk practices across UPP through strong partnership, risk insight and program execution to guide UPP in smart risk management and informed decision-making. The mandate for UPP’s Manager, Enterprise and Operational Risk Management is to deliver against a portfolio of work to maintain and enhance the ERM, ORM and BCM programs. Responsibilities include managing key program elements, including risk reporting, maintaining risk appetite measures, integrating ORM into business processes, and championing BCM and crisis programs. This role will require close cross-functional collaboration across teams, including our investments division. This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (min two days per week in-office). This job posting is for an existing vacancy.

Requirements

  • Minimum 5+ years risk management experience including in ERM and ORM
  • Experience managing comprehensive enterprise-wide risk frameworks with comprehensive processes for insight, controls, and adaptability
  • Ability to foster an open dialogue by bringing a track record of establishing a partnership mindset and culture that embraces healthy challenges, influencing collaboratively and constructively with leaders across the organization to make the best possible decisions for UPP
  • Bachelor or Master’s degree (BSC, MSc, MBA or equivalent). Specialization in business, risk management, finance, mathematics or engineering is ideal.
  • Ability to build buy in and influence change across the organization at all levels
  • Self-motivated with a hands-on attitude
  • A lifelong learner with keen interest in learning, applying new business practices, and leading technologies
  • A strong communicator both in written and verbal communication
  • Pro-active problem solver
  • Ownership mindset
  • Commitment to excellence

Nice To Haves

  • Experience managing BCM, disaster recovery and/or crisis management program is an asset
  • Experience in pensions, capital markets, and/or asset management, including understanding of multi-asset management is an asset

Responsibilities

  • Maintain and enhance ERM frameworks, methodologies, policies, and procedures, as required
  • Support regular refreshes of UPP’s risk appetite and risk tolerance statements and related reporting
  • Produce regular enterprise risk reporting and dashboards to support decision-making
  • Collaborate and influence across the organization to help build awareness and capabilities in the areas of ERM to drive forward a common enterprise-wide approach
  • Identify and implement efficiencies within the risk management framework and processes
  • Advance ERM systems and tools to support an integrated view of risk, enhance risk reporting, provide risk insights and ensure consistency in risk practices
  • Implement and maintain ORM methodologies, including risk and control self assessments (RCSA), risk metrics, reporting and dashboards to support effective risk governance and decision-making
  • Drive the integration of ORM practices into business processes, change initiatives, and vendor management activities, while strengthening stakeholder capability, risk data and process improvement
  • Maintain and enhance UPP’s BCM testing regime to evaluate and enhance response and recovery strategies, and strengthen organizational resilience during a business disruption
  • Support the continuous improvement of the crisis management program and crisis response plans to enable effective coordination and communication during a critical event
  • Working with BCM Critical Process Owners, champion the annual refresh of plans and supporting documentation, and maintain the UPP enterprise BCM plan

Benefits

  • Defined benefit pension plan
  • Flexible hybrid work model
  • Paid time off – vacations, personal days and wellness days
  • Work remotely up to eight weeks/year
  • Comprehensive group benefits including medical, dental, vision, etc.
  • Extended paramedical and mental health service coverage
  • Health care and lifestyle spending accounts
  • Fertility treatments, paid parental leave, and gender affirmation coverage
  • Education Assistance program
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