Manager, Enterprise Learning- One Way Office

Xcel Energy•Minneapolis, MN

1d•Onsite

About The Position

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary Drive the implementation, execution and continuous improvement of learning technology, content development and deployment solutions. Develop and execute operational plan to fulfill business learning requirements and initiatives. Lead the learning team and contract resources responsible for the design, development and implementation of enterprise learning solutions and capabilities. Evaluate compatibility and alignment of proposed new tools, systems or techniques which complement current learning strategy and platforms. Manage a team and contract resources to support training development and delivery across the enterprise. Ensure learning and technology driven solutions to satisfy and conform to the One Way learning strategy and provide a positive stakeholder experience. Essential Responsibilities Responsible for the strategic direction and day to day management of an enterprise learning development team and associated contract staff. Responsible for providing project management and reporting for all learning product development, testing and change management. Manage the relationship between Learning Business Partners, implementation partners, technology providers and contract service providers. Ensure development projects are aligned with prioritized business initiatives and conform to current industry best practices. Develop and track measures of success. Serve as a liaison to other business areas on related learning initiatives. Manage ongoing demand and peer organization education for learning technology and development functionality and process enhancements. Evaluate compatibility and alignment of proposed new tools, systems or techniques with current learning strategy and platforms. Provide enterprise guidance, development and manage the scheduling and delivery of best in class e-learning, technology enabled face-to-face, synchronous and asynchronous learning content/programs. Ensure effective planning and administration of learning activities and participant records pre and post engagement. Identify and assess total throughput and optimum development process, cost model. Propose solution, and scale as needed to meet enterprise demand. Develop requests for proposal and evaluate external solution providers for technical and efficiency viability. Attract, recruit and retain a qualified and motivated staff. Establish and communicate clear performance expectations and foster employee engagement, learning, development and growth opportunities. Manage budget and allocate costs to other projects as appropriate. Support the development of service center model for stakeholders.

Requirements

Bachelor's degree or equivalent combination of education and experience.
Deep knowledge of business area learning technology and development solutions.
Five years related experience with enterprise-wide learning systems, eLearning technologies and development team processes.
Leadership, change management, contracts administration and project management experience.
Able to understand both technical and business area language and effectively share and translate among others.
Demonstrated ability to understand business processes and implement systems, solutions and metrics that align with and communicate impact to operational priorities.
Understanding training methodologies and experience in system administration and design/deployment of technology enabled learning solutions.
Demonstrated ability to effectively partner with multiple stakeholders and manage a training department as an internal business unit.

Nice To Haves

Business process management skillset including Six Sigma/Continuous Improvement Toolsets, and data management skillsets.
Knowledge of Change Management methodology, including project management integration

Responsibilities

Responsible for the strategic direction and day to day management of an enterprise learning development team and associated contract staff.
Responsible for providing project management and reporting for all learning product development, testing and change management.
Manage the relationship between Learning Business Partners, implementation partners, technology providers and contract service providers.
Ensure development projects are aligned with prioritized business initiatives and conform to current industry best practices.
Develop and track measures of success.
Serve as a liaison to other business areas on related learning initiatives.
Manage ongoing demand and peer organization education for learning technology and development functionality and process enhancements.
Evaluate compatibility and alignment of proposed new tools, systems or techniques with current learning strategy and platforms.
Provide enterprise guidance, development and manage the scheduling and delivery of best in class e-learning, technology enabled face-to-face, synchronous and asynchronous learning content/programs.
Ensure effective planning and administration of learning activities and participant records pre and post engagement.
Identify and assess total throughput and optimum development process, cost model.
Propose solution, and scale as needed to meet enterprise demand.
Develop requests for proposal and evaluate external solution providers for technical and efficiency viability.
Attract, recruit and retain a qualified and motivated staff.
Establish and communicate clear performance expectations and foster employee engagement, learning, development and growth opportunities.
Manage budget and allocate costs to other projects as appropriate.
Support the development of service center model for stakeholders.

Benefits

Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
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