Manager, Energy Storage Fulfillment
About The Position
We’re looking for a highly motivated, systems-oriented operations leader to drive fulfillment excellence for Treehouse’s fast-growing energy storage program. As Manager, Energy Storage Fulfillment, you’ll own the entire post-sale customer journey — from procurement, permitting, and interconnections to installer readiness and final energization. This is an opportunity to shape the operational infrastructure for a core product line at a mission-driven, venture-backed electrification company. You will collaborate cross-functionally with Sales, Installers, and Customer Success teams to ensure every install meets the highest standards of quality, speed, and customer satisfaction.
Requirements
- Bachelor’s degree; in lieu of degree, four years relevant work experience
- 3+ years of experience in operations, logistics, or fulfillment in a tech-enabled home services environment
- Experience working with building code enforcement across geographies, utilities, and/or permitting/interconnection processes
- Experience defining and improving operational processes across cross-functional teams
- Experience evaluating and implementing AI and software tools to support operational workflows (e.g., CRMs, agentic solutions)
Nice To Haves
- Experience in residential solar, battery storage, vehicle-to-home EV charging, or home electrification operations
- Familiarity with installer enablement, certification programs, and/or contractor mobilization
- Understanding of grid services, interconnection policy, or DER program requirements
- Experience in a startup or high-growth tech company environment
- Excellent project management and communication skills
Responsibilities
- Manage all post-sale operational workflows for residential battery, vehicle-to-home, and vehicle-to-grad program fulfillment.
- Coordinate and oversee all permitting and utility interconnection programs across Treehouse service areas.
- Identify and deploy opportunities to apply AI and software tools to improve permitting, interconnection, and installation operations.
- Partner with the Trade Partnerships Manager to design and ensure installer training, certification, and readiness.
- Optimize the post-sale customer journey, ensuring timely, transparent, and proactive communications across all touchpoints.
- Analyze fulfillment performance and drive continuous improvement through data, feedback, and process iteration.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Unlimited paid time off
- Equity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
