Manager, Endoluminal CL&D

Intuitive•Sunnyvale, CA

1d•$139,900 - $223,600•Onsite

About The Position

The Manager, Customer Learning & Development (CLD) will lead a team responsible for all phases of analysis, design, development, implementation, and evaluation (ADDIE) of learning programs and deliverables. Management responsibilities will focus on creating a shared vision aligned with the broader CL&D team, partnering with cross-functional teams and stakeholders to execute on project initiatives, building relationships that lead to successful CLD and cross-departmental efforts, and developing employees.

Requirements

Minimum 3 years of management, team leadership, or equivalent experience is required
5 years instructional design / corporate training experience, preferably in a regulated industry
Experience designing and developing eLearning, instructor-led training, assessments, and blended learning solutions
Delivery of training in a professional or classroom setting
1-2 years of experience in biotech or medical device organization preferred
College degree required
Excellent written and interpersonal communication skills
Leading a team of instructional designers or educators, or equivalent corporate training professionals
Working with SMEs and stakeholders in a cross departmental and team environment
Managing content translation for a global audience
Utilizing a Learning Management System (LMS)
Providing structured and constructive feedback to team members and redirecting team members, if necessary

Nice To Haves

Engineering/Sciences, Curriculum Development or Instructional Design/Technology degree preferred
Education degree acceptable
Developing & implementing advanced modalities (mobile learning, AR/VR, etc.)
Evaluating training effectiveness and/or learner journeys
Multimedia capture and editing (audio, photo, and/or video)

Responsibilities

Set quarterly and yearly goals in support of corporate objectives
Drive execution of all learning strategies, projects and goals
Forecast resource and budget needs to accomplish company and departmental goals
Hire, develop, and manage learning content and experience designers
Partner with leadership and cross-functional teams to research, design, and validate scalable learning strategies that optimize learning experience and outcomes
Partner with stakeholders to establish, execute and report against shared goals and roadmap execution
Lead complex, cross-functional projects by developing comprehensive plans, coordinating multiple workstreams, and driving seamless execution with limited supervision
Work with regulatory and quality teams to ensure training materials and curricula meet compliance guidelines
Intake and prioritize training requests and assign resources
Analyze workflows to determine efficacy and opportunities for process improvements
Develop and foster needs/gap analysis to assess and prioritize opportunities
Ensure learning content meets quality guidelines and is structured and presented for the optimal learner experience
Oversee and supplement any aspect of the overall learning design, development, and delivery as needed