Manager, Employee Relations

Domino's Corporate•Ann Arbor, MI

About The Position

The Manager, Employee Relations (“ER”) is responsible for the implementation of a cohesive ER program. This individual will support the development of the key strategy to create a singular-intake point for ER matters across all business units; TUSA, Supply Chain and WRC team members. They will ensure consistent collection and retention of all ER investigation documentation in a centralized platform. This role will also play a key role in the support, guidance, and development of Specialist, Employee Relations team members.

Requirements

Minimum 5 years’ in HR - HRBP function, with extensive experience in Employee Relations Investigations.
Experience in manufacturing, retail, restaurant, or hospitality.
Advanced skills in MS office applications and high aptitude for software comprehension.
Demonstrated ability to interpret local, State, Provincial and Federal employment laws and legislation.
Excellent interpersonal skills, organizational abilities, and cross-functional project management.
Solid problem-solving, negotiation & influencing skills.
Ability to create a sustainable strategy for managing complex employee relations investigations.

Nice To Haves

SHRM, PHR or CHRP designation preferred.
Previous leadership experience preferred with drive for further leadership growth opportunities.

Responsibilities

Work with key HR and COE stakeholders to build and design the ER COE that will support a singular-intake point for TUSA, SC, and WRC team members
Partner with internal and external HR teams to develop and implement employee relations best practices and programs
Pilot ER program in designated marketplace areas; gather feedback, review, and revise as needed.
Proactively support business to drive ER KPIs and SLAs for HRBPs/client areas
Review investigation summaries, exit survey information, engagement surveys, employee feedback, etc. to drive positive outcomes through program/policy recommendations
Partner with Legal to proactively review and share labor laws, policies, and train HR processes for Domino’s to mitigate risk and drive the employee experience
Provide data/reporting on case documents and trending concerns based on overall themes of investigations
Participate in the development of people-centric policies that impact performance management outcomes
Partner with HRG/HRBPs to provide recommendations based on legislation, policies, and consistent practices across all business units
Primary point of contact for TM concerns (particularly related to legal, risk management, safety, etc) within a SC Center
Own the investigation process (statement gathering, conversation logistics, compiling recommendation, disciplinary process, etc.) for all employee relations concerns
SME on labor laws/policies to ensure compliance through investigation process with all required legislation, etc.