Manager, Employee Relations - 12 Month Contract

Scotiabank•Toronto, ON

12d•Onsite

About The Position

The Manager, Employee Relations plays a critical role in fostering a safe, respectful, accountable and inclusive workplace culture by proactively managing conduct, culture and labour risks. This role supports people managers and employees in resolving complex workplace issues, including dispute resolution and investigations.

Requirements

Post-secondary degree or college diploma in Human Resources, Employment Law or another related field; and/or 3+ years of experience in Employee Relations or Human Resources
Knowledge of employment law, HR policies and ER best practices.
Ability to read and interpret collective agreements (international)
Strong investigative and analytical skills
Problem-solving skills with sound judgement
Expertise in conflict resolution and alternative dispute resolution techniques.
Excellent verbal and written communication skills, including report writing and presentation abilities.
Ability to manage multiple priorities, remain organized, and meet deadlines.
Proven ability to handle complex and sensitive cases with discretion and professionalism.

Nice To Haves

French and/or Spanish language skills are an asset.

Responsibilities

Independently manage Employee Relations cases requiring expertise in employment law, Scotiabank’s Code of Conduct, and global HR policies
Conduct formal investigations into allegations of serious misconduct (e.g., harassment, discrimination, violence, or other breaches of Scotiabank’s Code of Conduct) either independently or in collaboration with other investigative groups
Provide early resolution and/or mediation support to people managers and employees
Lead employee interviews, analyze facts, prepare investigative reports, and present findings and recommendations to senior leadership
Serve as a trusted advisor to people managers, employees, and HR Business Partners, providing guidance on workplace issues, performance management and conflict resolution while ensuring global consistency and compliance
Deliver proactive coaching to prevent sound decision-making aligned with scotiabank’s policies and risk frameworks, preventing precedent-setting outcomes.
Collaborate with HR Business Partners on strategic initiatives such as reorganizations, changes to terms and conditions of employment and restructurings.
Identify trends and provide insights to senior leadership to inform HR strategy, talent management and risk mitigation.
Provide training to people managers and employees on employee relations topics as required
Ensure adherence to operational risk, regulatory compliance, AML/ATF, and conduct risk frameworks in all ER/LR activities.
Maintain accurate and defensible case documentation that meets legal and internal standards.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Champions a customer-focused, high-performance culture that fosters inclusion, engagement, and alignment with Scotiabank’s vision and values.
Contribute to a team environment that attracts, retains and develops top talent.
Act as a Bank-wide champion of ScotiaBond and the Raise a Concern Program