Manager-Employee Leave and Accommodations

Northeast Georgia Health System•Gainesville, GA

48d

About The Position

The Manager, Employee Leaves & Accommodations is responsible for providing effective management, compliance, and administration of Northeast Georgia Health System's (NGHS) light duty, leave, and accommodations programs, including but not limited to Family Medical Leave (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), military leave, and workplace accommodations under the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA). The manager plays a key role in the development and ongoing assessment of efficient and effective processes to provide the highest quality of customer support to NGHS employees and management. This position will provide oversight and guidance to the Leave Team, and partner with third-party leave administrator, as needed, to resolve complex cases in a timely manner. Advanced knowledge of all federal and state leave laws and regulations required to ensure legal compliance while managing employee requests for various types of leave. This position is also responsible for developing and facilitating training and educational tools for employees and management around processes, procedures and legal aspects related to leave and accommodation requests.

Requirements

Bachelors Degree
Minimum five (5) years of experience in Human Resources, with at least three (3) years focused on absence management administration.
Advanced knowledge of leave of absence laws and regulations, including FMLA, ADA, PWFA and state specific leave laws
Strong organizational, communication and interpersonal skills
Ability to manage multiple priorities in a face-paced, high volume work environment
Proficiency in MS Office Suite (Word, Excel, PowerPoint)

Nice To Haves

HR certification (e.g., SHRM-CP/SHRM-SCP, SPHR/PHR)
Two (2) years of previous managerial experience

Responsibilities

Leads the Leave Team to include day-to-day operational support, hiring, onboarding, training, performance reviews and performance management
Establishes workflows, processes, and procedures that create an efficient, effective and personalized experience for those served
Develops and provides oversight around the return-to-work process for employees returning from FMLA or other leaves
Handles complex leave cases and provides expert advice and guidance on difficult or sensitive situations
Manages relationships with third-party administrator and vendors to ensure quality, cost effective services associated with leaves, accommodations, and disability programs
Conducts cadence of case management meetings to update Leaders, Human Resources Business Partners and Employee Relations Consultants on open leave cases
Provides case management related to the interactive process for reasonable accommodations, internally managed cases, and return to work assignments
In collaboration with Director, HRBP and department manager conducts analysis to assess undue hardship or indefinite leave status to minimize risk and ensure legal compliance
Develops and assists with the facilitation of training and educational tools for employees and management on leave policies, processes, and procedures
Maintains up-to-date knowledge of regulations and laws related to leaves and accommodations to ensure compliance of organizational policies and procedures
Identifies improvement opportunities and routine risk assessments around leaves and accommodation processes
Analyzes leaves and accommodations data to identify trends, gaps, educational and improvement opportunities
Ensures confidentiality and security of employee data
Performs other related duties as assigned