Manager, Employee Experience & Culture

Suffolk Construction•Temple, TX

6d•Hybrid

About The Position

The Manager, Employee Experience & Culture plays a pivotal role in bringing this belief to life. This is more than a role it’s an opportunity to shape the heartbeat of Suffolk’s culture. As the Employee Experience & Culture leader in your region, you will drive a consistent, best-in-class employee experience that reflects our core values of Passion, Integrity, Hard Work, Professionalism, and Caring. This leader is responsible for designing and delivering a best-in-class, high-touch employee experience across the region. With a concierge-style, hospitality-first mindset, this role ensures that every employee whether onsite or traveling feels supported, connected, and valued. If you thrive in environments where no two days are the same, love creating meaningful experiences, and are energized by bringing people together this role is for you.

Requirements

Bachelor’s degree required; advanced degree preferred
4-7+ years of experience in employee experience, hospitality, HR, or operations, with leadership responsibility
Proven ability to design and scale programs across multiple locations
Strong event planning and employee engagement experience
Exceptional project management and organizational skills
Outstanding communication and interpersonal abilities with a service-first mindset
Highly collaborative, adaptable, and solutions-oriented
Experience managing budgets, vendors, and partnerships
Ability to handle confidential information with professionalism
Willingness to travel regularly (25%+). This is a rotational position tied to specific sites approximately (every 2-3 years), with the opportunity to rotate on a regional or national level.

Responsibilities

Execute a regional employee experience strategy that promotes service excellence, engagement, and consistency
Design and scale programs that enhance the end-to-end employee journey (onboarding through offboarding)
Act as a trusted advisor to leaders and employees, balancing company standards with individual needs
Leverage data, feedback, and best practices to continuously improve the experience
Monitor and report on key metrics (engagement, service quality, efficiency)
Lead a high-touch Employee Experience model, serving as a central resource for employee support
Deliver responsive, hospitality-driven services that simplify employees’ day-to-day experience
Enhance offerings for traveling and onsite employees, including relocation and lifestyle support
Oversee development and continuous improvement of lifestyle management resources and guides
Ensure all services are accessible, seamless, and reflective of a premium experience
Design and execute onsite experiences, events, and amenities that foster connection and pride
Serve as a Culture Ambassador, reinforcing company values and engagement initiatives
Partner with People & Culture and corporate teams to deliver impactful programs and events
Ensure experiences are inclusive, meaningful, and aligned with business and cultural priorities
Support community engagement and giving initiatives that strengthen employee connection
Build and manage strategic partnerships (local and regional) to enhance employee offerings
Identify perks, discounts, and lifestyle benefits that strengthen the employee value proposition in Collaboration with the Total Rewards team.
Continuously evaluate offerings to ensure competitiveness and relevance
Maximize partnerships to deliver value efficiently and cost-effectively
Establish standards, playbooks, and scalable frameworks for consistent experience delivery
Ensure alignment across locations while allowing for regional customization
Monitor execution quality and identify opportunities for improvement and innovation
Travel to sites as needed to ensure visible leadership and program effectiveness
Partner with HRBP’s to help to ensure a high-touch Year One (Y1) onboarding experience
Ensure seamless coordination of: Partner with relocation & administrative teams to support Travel and logistics as needed
Partner with administrative teams to drive operational excellence and efficiency
Develop and manage budgets, identifying cost-saving opportunities without compromising experience
Ensure compliance, confidentiality, and alignment with HR policies
Partner closely with: Lifestyle Management & Relocation Administrative/Operations teams People & Culture Corporate engagement & community teams
Represent employee experience in cross-functional initiatives and leadership forums
Drive alignment to ensure a seamless, integrated employee experience