Manager, eCommerce

Universal Music Group•Miami Beach, FL

21h

About The Position

The E-commerce Manager is a key role leading the day-to-day operations of the e-commerce department. The manager is responsible for end to end campaign execution, setting up products for launch, briefing designers on digital asset requests, aligning marketing initiatives within the artist plan and distributing information to cross functional departments. The Manager is a self-starter with a keen eye for detail and big picture view of the business, invested in optimizing ecommerce and collaborating to bring new ideas.

Requirements

1+ years experience in e-commerce, preferably within the retail space
Fluent in English and Spanish
Excellent written and verbal communication skills
Organized, detail-oriented mindset, capable of developing high-quality work within short timelines
Strong creative eye, comfortable with giving clear creative direction
Independent thinker; able to make meaningful decisions based on each situation.
Strong knowledge of Microsoft Excel (ability to deal with large databases, pivot tables, graphs, vlookup, among others) and PowerPoint
Strong project management skills with the ability to manage multiple projects simultaneously
Strategic mindset and a self-starter attitude
You thrive in a fast-paced start-up environment
Internal stakeholder management with demonstrated excellence in working in cross-functional setups

Nice To Haves

Merchandising or Product Development experience not required but a plus
Photoshop experience not required but a plus

Responsibilities

Work closely with the Director of Ecommerce to execute product launches, overall Merchandising Strategy and optimize e-commerce sales channels through artist specific campaigns; (Email, SMS, Loyalty Programs, etc.)
Gather storefront assets for timely product launches across stores (product setup information, banners, etc.)
Oversee maintenance of the websites, merchandising and updating assets as needed
Brief graphic designer on graphic asset requests for promotion, ensuring they’re on brand and concise while driving conversion
Responsible for e-commerce marketing plans including emails, ads and organic social posts, and adjusting plans according to performance
Manage sample inventory, tracking what is stocked and sent
Scope out opportunities for growth and key initiatives to leverage category growth and market share within key digital store fronts
Maintain project trackers on Monday.com
Conduct market research to stay in the know on trends in e-commerce and music products
Ensure right presence on brands across top UPCs to ensure discoverability, build customer experience and product page details and compelling reasons to drive purchase

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent