Manager, eCOA Device Logistics Project Management
About The Position
Lead a high-performing team at the forefront of clinical technology, delivering devices that power patient-centered solutions like eCOA and eConsent across global clinical trials. This is a unique opportunity to step into a leadership role where you can shape delivery strategy, develop top talent, and make a direct impact on how innovative trial technologies reach sites and patients worldwide—all within a collaborative, fast-paced, and fully remote environment. Job Overview The Manager, Project Management oversees a team of 9 Project Managers responsible for end-to-end delivery of device logistics programs supporting eCOA and related clinical technologies. This role leads the planning, execution, and delivery of multiple concurrent projects, ensuring devices are provisioned, deployed, tracked, and returned in alignment with client and operational expectations. The role requires working Eastern Time Zone hours to support global coordination and cross-functional collaboration. You will play a critical leadership role, enhancing the overall delivery, supporting team development, while partnering across clinical, technology, and operational teams to ensure quality and timely delivery of devices to sites and patients.
Requirements
- Bachelor’s degree
- Experience in project management within life sciences, clinical trials, healthcare, or a related field
- Experience managing multiple concurrent projects in a fast-paced environment
- Strong stakeholder management and cross-functional collaboration skills
- Excellent communication, organizational, and leadership capabilities
- Ability to translate business needs into execution plans and drive delivery outcomes
Nice To Haves
- Prior people management or team leadership experience
- Experience with device logistics, supply chain, or distribution operations
- Familiarity with eCOA, eConsent, or clinical technology solutions
- Experience working with third-party vendors and/or global teams
- Proficiency with Microsoft Office tools and Smartsheet or similar platforms
- Understanding of clinical trial workflows and operational environments
- Demonstrated ability to lead through change and adapt in dynamic environments
- Strong coaching mindset with a focus on developing others and enabling team success
- Ability to balance business priorities with communication, and stakeholder education
Responsibilities
- Lead, coach, and develop a team of Project Managers, supporting performance, growth, and delivery excellence
- Support Project Managers as they deliver a portfolio of 15–20 concurrent device logistics projects, deployment, and recovery
- Drive project planning activities including timelines, deployment strategies, training, and stakeholder alignment
- Collaborate with cross-functional teams (Clinical, eCOA/eConsent technology, Operations, Distribution, Support) to ensure successful delivery
- Collaborate with third-party logistics vendors, including inventory tracking and reporting
- Monitor project performance, risks, and milestones to ensure delivery to scope, schedule, and quality expectations
- Facilitate team meetings, 1:1s, and stakeholder communications
- Foster a culture of accountability, adaptability, and continuous improvement
Benefits
- health and welfare and/or other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
